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Urgent! Team Leader Job Opening In Hong Kong, Hong Kong – Now Hiring Hermes



Job description


Responsibilities:
1.) Budget and Sales
* Help to achieve annual and monthly targets, monitor and review regularly
* Ensure the boutique reaches the target mix per product department and responsible for the sales of owned product department
* Analyze sales data and provide constructive suggestions for improvement
* Execute in-store incentive programs to drive sales objectives, evaluate results and effectiveness
2.) Stock and Process Control
* Ensure the group procedures are respected and take necessary actions to avoid discrepancy or stock loss
* Work with operation team on regular stock take and be able to explain discrepancies or irregularities
* Identify best-selling, slow moving, aging and overstock items, and to propose concrete action plan
3.) Merchandising
* Ensure the visual merchandise corresponds to the product's sales plan
* Suggest visual presentation for improving the sales through of slow-moving items
* Maintain shop display and environment in line with group guideline
4.) Store Operations
* Be present in sales floor as shift leader to oversee store operation, assist team whenever required
* Ensure store procedures are properly followed and smoothly operated
* Handle all customer complaints and difficult situations
* Conduct briefing session and act as Key Holders and a contact person in case of emergency
* Propose recommendations to streamline and enhance operational process; eliminate administrative work and reports in order to achieve store optimal efficiency
5.) Team Management
* Motivate and coach team member to achieve sales and non-sales objectives
* Observe and review staff's performance with managers on regular basis
* Build morale and foster team spirit, encourage open two-way communication
* Monitor and manage the team to ensure enough manpower on floor to serve customers
* Organize the team to brief other team members after their training session to make sure that all teams share the knowledge
* Identify training need; follow-through team's learning and practices; ensure on-going applications at workplace
6.) Clientele Development and CRM
* Support and coordinate company events to develop a closer customer relationship
* Educate and convey brand messages to customers through different means
* Ensure customer database management and proper daily handling: explore new recruitment system to increase customer database
Requirements:
* Tertiary education or above
* Minimum 6 years' relevant management experience in luxury retail or similar capacity
* Knowledge of different aspects of shop operations
* Great presentation, communications, and interpersonal skills
* Strong analytical mindset and ability to provide effective solutions
* Good Leadership skills and encourage teamwork
* Curious individual with good problem-solving skills and eager to seek for challenges
* Proficient with computer skills and MS Office
* Good command of written and spoken English and Chinese (Mandarin and Cantonese)


Required Skill Profession

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    Unlock Your Team Leader Potential: Insight & Career Growth Guide


  • Real-time Team Leader Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)

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  • Are You Looking for Team Leader Job?

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hermes adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Hong Kong laws and regulations
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  • Interview Tips for Team Leader Job Success
    Hermes interview tips for Team Leader

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Hermes's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
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    During the Interview:
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    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
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    Final Thought:

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