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Urgent! Pension Administration Manager Job Opening In Hong Kong, Hong Kong – Now Hiring WTW

Pension Administration Manager



Job description

You will work with the operations manager to manage the pension schemes which include schemes administration, customer servicing, accounting, auditing, preparation of statistics and management reports.

The Role

  • Manage and coach a small team to ensure progress against established budgets, timelines, and quality standards 
  • Serve as primary, daily contact to clients on delivery of services.
  • Respond to and resolve complex issues, including those escalated by the team member 
  • Monitor the flow of day-to-day operations to ensure KPIs and SLAs are met
  • Promote and provide training, coaching and mentoring to ensure staff are continuously developed
  • Participate in process and technology transformation programs if needed
  • Create a culture of continuous review and improvement across people, process and technology
  • Positively represent the administration function to both internal and external senior stakeholders
  • Retain existing business

  • Required Skill Profession

    Operations Specialties Managers



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      Unlock Your Pension Administration Potential: Insight & Career Growth Guide


    • Real-time Pension Administration Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at WTW adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Hong Kong laws and regulations
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    • Interview Tips for Pension Administration Manager Job Success
      WTW interview tips for Pension Administration Manager

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      Before the Interview:
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      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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      Final Thought:

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