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Head of Crown Information Management Job Opening In Hong Kong, Hong Kong – Now Hiring Crown Worldwide Group


Job description

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong.

We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands.

Together these enable us to; relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces.

We also transport, store and install precious art collections and keep company data and records safe, yet accessible.

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint.

We are also proud of our diverse and inclusive culture.

This provides all our employees with a sense of belonging which allows them to reach their full potential.

Discover Crown.

www.crownworldwide.com

The postholder will be responsible for the development and implementation of the Crown HK digital information management strategy in alignment with Crown’s regional and global needs.

This person will spearhead the growth of our digital information management offerings.

He/she will play a crucial role in identifying and developing digital opportunities with both existing and new customers.

The ideal candidate will work closely with our business analysts to craft solutions that not only meet but exceed customer expectations.

This role will report directly into the Managing Director.

Key Responsibilities


Business Development:


• Identify and pursue new business opportunities for our digital information management services.


• Develop and maintain strong relationships with existing clients to expand service offerings.


• Conduct market research to identify trends and opportunities in the digital transformation space.


• Driving Sales, proactively seeking out and engaging potential clients.

Solution Development:


• Collaborate with business analysts and technical teams to design and propose tailored solutions for customers.


• Ensure solutions align with customer needs and expectations, focusing on digitisation, ECM


implementation, BPO, and workflow transformation.


• Present solutions to clients, demonstrating the value and benefits of our digital services.


• Leverage technical knowledge to navigate the entire sales process, from initial consultation to solution delivery.

Sales and Revenue Growth:


• Drive sales growth by developing and executing strategic plans to achieve targets.


• Prepare and deliver compelling sales presentations and proposals.


• Negotiate contracts and close deals to meet or exceed sales targets.


• Utilize consultative sales skills to understand client needs and provide tailored solutions.

Customer Relationship Management:


• Serve as the primary point of contact for clients, ensuring high levels of customer satisfaction.


• Conduct regular follow-ups and reviews with clients to assess service performance and identify additional needs.

Collaboration and Reporting:


• Work closely with internal teams, including marketing, operations, and technical support, to ensure seamless service delivery.


• Provide regular reports on sales activities, pipeline status, and revenue forecasts to senior


management.

Workplace Health & Safety

  • Adhere to Crown’s policies and procedures related to Health and Safety, Security, Environment and Quality.

  • Acquire, and keep up to date, knowledge of work health and safety matters.

  • Work with Crowns Compliance team to ensure that all notices, actions, activities are recorded accurately and timely in line with Crown’s processes.

  • Ensure that you work in a manner that is not harmful to your own health and safety and the health and safety of others.
  • Success Measurements

  • Growth of Digital Revenue in Hong Kong

  • Growth of Digital Margin

  • Quality Feedback measurements
  • Key attributes


    We see the following as being critical to the success of this new role:

  • Excellent communication, negotiation, and presentation skills.

  • Ability to build and maintain strong client relationships.

  • Self-motivated, results-oriented, and capable of working independently.

  • Strong technical knowledge in digital information management, including ECM systems, digitisation processes, and workflow automation.

  • Demonstrated ability to navigate complex sales processes with a consultative approach.

  • Experience working with technical teams to develop and deliver tailored solution

  • Create an environment which allows for teamwork, innovation and enjoyment that shows our employees that we value them.

  • Present a professional corporate image.

  • Willingness to work in a team environment whilst accountable for your own actions.

  • Demonstrate Crown’s brand values at all times.

  • Ability to work under pressure when required.
  • Professional knowledge and skills

  • Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field.

  • Minimum of 5 years of experience in business development, sales, or consulting, preferably in digital transformation or information management services.

  • Proven track record of achieving sales targets and developing new business.

  • Strong understanding of digitisation, ECM systems, BPO, and workflow transformation.
  • What we offer

  • Work in international environment supporting clients from all over APAC, work with colleagues from multiple countries on daily basis

  • Work in a dynamic team with opportunities for growth

  • Learning opportunities in the field of relocations, international logistics and mobility

  • Work on new projects for an industry leader with over 50 years history

  • Summary of benefits offered (health, life and personal accident insurances, birthday leave, 2 days volunteering leave, PTO's from 15 and up to 20days)

  • Language courses, Well-being Program, Mentoring Program, Employee Referral Program

  • Performance bonus

  • Career development path

  • CSR, ED&I, Work-life balance initiatives
  • Call to action


    If all above mentioned sounds interesting and motivating for you (and you have a suitable profile) we are looking forward to receiving your updated CV and discussing your career!

    Company 

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Crown Worldwide Group adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Hong Kong laws and regulations

    What Is the Average Salary Range for Head of Crown Information Management Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Head of Crown Information Management?

    Key qualifications for Head of Crown Information Management typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Head of Crown Information Management Job Success

    Crown Worldwide Group interview tips for Head of Crown Information Management

    Here are some tips to help you prepare for and ace your Head of Crown Information Management job interview:

    Before the Interview:

    Research: Learn about the Crown Worldwide Group's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

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    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Head of Crown Information Management interview at Crown Worldwide Group, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Crown Worldwide Group's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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