Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Relationship Officer (Public Customer Group).
Hong Kong Jobs Expertini

Urgent! Customer Relationship Officer (Public Customer Group) Job Opening In hong kong, Hong Kong – Now Hiring The Hong Kong Jockey Club

Customer Relationship Officer (Public Customer Group)



Job description

The Job

You will:

  • Provide personal services through a single point of contact to target customers
  • Identify ringleaders and high quality prospects during race meetings and at racing events
  • Develop and maintain relationship with customers through customer relations & grooming activities
  • Provide dedicated customer services in assigned public venues in racecourses during race meetings
  • Work closely with CS, event, catering and other service teams to deliver the best customer experience
  • Work as part of the effective and highly motivated team in delivering business objectives and results
  • Ensure compliance with Responsible Gambling Policy and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club’s businesses.
  • Undertake other duties as assigned by Line Manager.
  • About You

    Yous should have:

  • Tertiary qualification or above in any disciplines
  • A minimum of 5 years’ solid experience in customer-facing environment such as airline and hospitality industry
  • Good ice-breaking skills, out-going personality and high team spirit at work
  • Ability to be presentable, confident, proactive, and detail-minded
  • Excellent interpersonal and communication skills in both English and Chinese
  • Computer literacy with Microsoft Word / Excel / PowerPoint
  • Ability to work on weekends, public holidays and at night time at Shatin / Happy Valley racecourse when required
  • Interest and knowledge of horse racing a definite advantage
  • Enquiries


    Required Skill Profession

    Financial Clerks



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Customer Relationship Potential: Insight & Career Growth Guide


    • Real-time Customer Relationship Jobs Trends in hong kong, Hong Kong (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Relationship in hong kong, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 451 jobs in Hong Kong and 352 jobs in hong kong. This comprehensive analysis highlights market share and opportunities for professionals in Customer Relationship roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Customer Relationship Officer (Public Customer Group) Job?

      Great news! is currently hiring and seeking a Customer Relationship Officer (Public Customer Group) to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at The Hong Kong Jockey Club adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Hong Kong laws and regulations
    • What Is the Average Salary Range for Customer Relationship Officer (Public Customer Group) Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in hong kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Customer Relationship Officer (Public Customer Group)?

      Key qualifications for Customer Relationship Officer (Public Customer Group) typically include Financial Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Customer Relationship Officer (Public Customer Group)?

      To improve your chances of getting hired for Customer Relationship Officer (Public Customer Group), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Customer Relationship Officer (Public Customer Group) Job Success
      The Hong Kong Jockey Club interview tips for Customer Relationship Officer (Public Customer Group)

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the The Hong Kong Jockey Club's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Customer Relationship Officer (Public Customer Group) interview at The Hong Kong Jockey Club, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the The Hong Kong Jockey Club's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Customer Relationship Officer (Public Customer Group) Positions

      Setting up job alerts for Customer Relationship Officer (Public Customer Group) is easy with Hong Kong Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!