Trading Support Analyst

Job description

Marex has unique access across markets with significant share globally both on and off exchange.

The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights, and analytics.







Trading System Support Analyst to provide 1st/2nd level support to all Front Office, real-time trading, and market data systems.







Role Summary



Trading System Support Analyst to provide 1st/2nd level support to all Front Office, real-time trading and market data systems.







Overall Responsibilities





+ Provide 1st/2nd line support for all Trading Platforms offered to both internal and external client base



+ Trading front end functionality knowledge



+ Assist in client On-Boarding



+ Exchange reporting & Compliance audits



+ High Frequency trading platform knowledge



+ User & account administration to include limits adjustments upon Risk approval



+ Manual ticket booking



+ System outage management of client trades



+ Liaison between technology dept.

and business groups to communicate changes



+ On-going review of manual processes e.g. Reporting to identify improvements / automation opportunities.



+ Must be comfortable with shift coverage generally between 6:30am and 9:00pm (to cover 8.5 hours) Mon-Fri; with occasional needs for evening, weekend and holiday coverage



+ Ensuring compliance with the company's regulatory requirements under the SFC



+ Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.



+ Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.



+ At all times complying with Marex's Code of Conduct



+ To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility



+ To report any breaches of policy to Compliance and/ or your supervisor as required



+ To escalate risk events immediately



+ To provide input to risk management processes, as required



+ The Company may require you to carry out other duties from time to time









Competencies, Skills and Experience



Competencies





+ Dynamic work ethic: ability to adapt to changing electronic trading environment.

Pro-actively learning new technologies and adapt to new technologies, platforms, or requirements



+ Proactive and willingness to pick up issues



+ Calm demeanor



+ Excellent verbal and written communication skills



+ A collaborative team player, approachable, self-efficient and influences a positive work environment



+ Demonstrates curiosity



+ Resilient in a challenging, fast-paced environment



+ Excels at building relationships, networking and influencing others



+ Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness









Skills and Experience





+ Minimum of 2 years' experience working with front end systems and admin tools including Fidessa, TT, Stellar, CQG, Webice, CME Direct and various other ISVs.



+ Minimum 2 years' experience of dealing Global exchanges such as ICE, CME, Eurex, etc.



+ Minimum of 1 years' experience in Exchange connectivity for global derivative, commodity, cash and equity markets



+ Excellent working knowledge of database queries and excel for Compliance audits and management reporting



+ Minimum of 1 years previous experience of client On-Boarding for both Fix and bespoke API protocols



+ Minimum of 2 years market knowledge to handle 1st line system admin requests (e.g manual ticket booking, change in limits etc.)



+ Working knowledge of FIX Messaging Protocol with a minimum of 6 months hands on experience



+ Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.









Company Values



Acting as a role model for the values of the Company:



Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm.

We respect our clients and always treat them fairly.



Integrity - Doing business the right way is the only way.

We hold ourselves to a high ethical standard in everything we do – our clients expect this and we demand it of ourselves.



Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork.

Working well with others is necessary for us to succeed at what we do.



Developing our People - Our people are the basis of our competitive advantage.

We look to “grow our own” and make Marex Spectron the place ambitious, hardworking, talented people choose to build their careers.



Adaptable and Nimble - Our size and flexibility is an advantage.

We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements.

A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.

Required Skill Profession

Other General