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Technical Support Consultant (APAC) - Performance Engineer Job Opening In Hong Kong, Hong Kong – Now Hiring Odoo


Job description

Technical Support Consultant (APAC) - Performance Engineer

Services / Development Services 32/F, 118 Connaught Road West, Sai Ying Pun, Hong-Kong

Ready to transform a business and make an impact?

Apply now and build the future with us!

Join Odoo, a growing ERP software company with a​ cutting edge product, a huge global community, as well as a fun and exciting work environment.

Users of Odoo: 16,000,000

Company Growth: 75% YOY

Team / Company Size: 30 / 336

About Odoo 

With a mission to enhance the efficiency and performance of every business, Odoo offers all-in-one open-source software covering 70+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more.

It's flexible for businesses of all scales and industries, and with a more affordable price.

Odoo effortlessly becomes the preferred choice for entrepreneurs across the globe.

The Role

Join one of the fastest growing IT software companies in our Hong Kong office.

Solve highly complex performance issues for customers and partners.

Are you interested in optimizing software and relational databases using an acute knowledge of algorithms, memory management, indexes, query plans, and are you not afraid of working in an environment of millions of lines of code ?

As a performance expert in Tech Support, you will be responsible for not only optimizing customer's implementation of our software, but also developing R&D performance optimization in our codebase.

Rest assured, communication with customers in tech support is strictly done through emails (direct calls may happen once a year but dont worry, you will be coached for that).

What's great in the job?

  • Get real responsibilities and autonomy
  • Work on multi-versions complex software with millions of lines of code
  • Strong collaboration with functional support, developers and customers
  • Development model: Open-source with an external community
  • Framework: Odoo itself is ** **
  • Job complexity:

    Rating

    Personal evolution:

    Rating

    Autonomy:

    Rating

    Technical complexity:

    Rating

    RESPONSIBILITIES

  • Identify, analyze and resolve system slowdowns
  • Provide performance improvements to the codebase

  • Provide quick and accurate feedback to customers
  • Stay up to date with the evolution of our ORM 

  • Become an expert in the quirks of our ORM

  • Develop or improve internal tools
  • MUST HAVE

  • Degree in Computer Science or equivalent
  • Fluency in spoken English

  • Strong analytical and problem-solving skills
  • Proficiency in a low and high level programming language
  • Interested in software optimization
  • Strong experience in SQL/relational database systems
  • NICE TO HAVE

  • Know our tech stack (Python, PostgreSQL, JavaScript)

  • Know the Unix-Linux platform

  • Experience in IT and/or IT support
  • Keen to learn about our hosting types and differences
  • 1-3 years relevant experience
  • Time off

     Sponsored Events

    Work-life Balance

    Eat & Drink


    15 days of annual leave, sick leaves


    Friday happy hours, great team buildings, sports activities, company dinners


    Flexible working hours, work from home benefit


    Coffee, tea, fruit and snacks are provided at all time

    Insurance Benefit

    Gratuity

    Company Culture

    Great Location

    Medical, dental, mental and life insurance provided

    End-of-year payment

    Young, dynamic and international work environment

    Opposite of MTR exit A2, Sai Ying Pun

    Watch.

    Feel.

    Apply.



    See how we support our people's growth and celebrate success.

    Want to see what we build?



    See how our software transforms daily business operations.

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Technical Support Potential: Insight & Career Growth Guide


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    Are You Looking for Technical Support Consultant (APAC) Performance Engineer Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Odoo adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

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    7. Obeying Hong Kong laws and regulations

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    Odoo interview tips for Technical Support Consultant (APAC)   Performance Engineer

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