Responsibilities
Manage complex and large-scale cross-team, cross-functional technology initiatives.
Interface with development teams to estimate work efforts, define milestones and manage resources.Deliver results by working with cross-functional teams from design to rollout.
Track progress, resolve dependencies, evaluate risks and communicate status to management and project stakeholders.Design and track metrics around initiative goals, and make decisions based on data.
Orchestra technology initiatives with business feature deliveries, ensure the coordination between teams to balance out tech and business priorities.
Facilitate and maintain documentation with developers for different audiences such as production support playbooks, API documentation.
Maintain deployment workflow and improve knowledge discovery to empower the team.Requirements:
5+ years of relevant work experience in project and/or program management in a software applications environment.
A deep understanding of software development, architecture, and infrastructure.Exposure to Waterfall, Agile development methodologies.
Experience as Scrum Master is a plus.Experience communicating with technical and non-technical stakeholders across multiple business units.Excellent problem-solving skills and the ability to align efforts of disparate groups to achieve a common goal.Excellent communication and interpersonal skills.
Mentoring skill is a plus.Excellent skills in facilitating meetings, summarizing documentation.
Excellent in setting up processes and driving automation.Excellent in discovering the knowledge and guiding the teams to transform the knowledge and present it to various audiences.Fluent verbal and written English, Mandarin and Cantonese is a big plus.Experience in using JIRA/Confluence.PMP, CSM, PSM, ACP certifications are preferred.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are ultimately made by humans.
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