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Technical Account Representative (TAM) - BI Job Opening In Hong Kong, Hong Kong – Now Hiring Oracle


Job description

Customer Success Manager/ Technical Account Manager (CSM + PM)


Oracle Customer Success Services is a Global Line of Business within the Oracle Support Services Organization.



Focus area on Data Warehouse / Business Intelligence

  • Serving as the primary technical point of contact for clients
  • Understanding the clients’ business and technical needs
  • Designing and presenting technical solutions that meet clients’ needs
  • Coordinating with sales, product development, and other team members to ensure the delivery of efficient solutions
  • Managing and resolving technical issues for assigned accounts
  • Participate / Hands on for assigned project
  • Preparing and delivering technical presentations and demonstrations
  • Working closely with the customer support team to address customer inquiries and concerns
  • Experience

  • Strong knowledge of SQL/PL and data querying techniques
  • Experience with ETL (Extract, Transform, Load) tools, eg Oracle data integrator (ODI) , Oracle integration Cloud
  • Ability to work effectively in a collaborative environment and adapt to changing technologies and business environments
  • Knowledge in Python, RestAPI is a plus
  • Knowledge in Oracle Financial Services Analytical Applications , Oracle Hyperion, Oracle Financial Consolidation and Close Service (FCCS) , Oracle Financial Consolidation and Close Service (FCCS) is a plus
  • Career Level - IC2

    Required Skill Profession

    Computer Occupations


    • Job Details

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