Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Technical Account Manager Hong Kong.
Hong Kong Jobs Expertini

Urgent! Technical Account Manager - Hong Kong Job Opening In Hong Kong, Hong Kong – Now Hiring Fortinet

Technical Account Manager Hong Kong



Job description

Location: Hong Kong

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security.

At Fortinet, our mission is to safeguard people, devices, and data everywhere.

We are currently seeking a dynamic Technical Account Manager to contribute to the success of our rapidly growing business.


As a Technical Account Manager, you will:

  • Be the primary point of contact for the dedicated account.
  • Provide technical solutions to address customer issues.
  • Centrally manage and prioritize customer issue to assure timely resolution.
  • reproduce customer environments on lab equipment.
  • Follow-up with R&D departments to resolve product issues.
  • Be responsible for tracking, maintaining and resolving incident reports and customer support requests.
  • Create technical documentation and bulletins to improve internal and external knowledge base.
  • Update and provide guidance on new releases and features to dedicated accounts.
  • Develop best practice deployment and troubleshooting methodology documentation.
  • Conduct periodic site visits for the managed accounts.
  • Exercise independent judgment in methods, techniques and evaluation criteria for obtaining results.
  • We Are Looking For:


    An insightful and influential collaborator to join our team.

    We encourage you to apply for this position if you have the following qualities:

  • At least 6-10 years’ experience in technical support role in a networking/security company.
  • Strong understanding of data networking protocols, specifically TCP/IP, routing and switching.
  • Hands on Experience Security products and technologies such as Firewalls, End point protection, IPSec VPN, Authentication (RADIUS, LDAP, etc), UTM, etc.
  • Administrator level working knowledge of Windows, Linux or Unix skills an advantage.
  • Good understanding of Web application concepts, security and vulnerabilities.
  • Strong troubleshooting and problem-solving skills.
  • Effective oral and written communication skills.
  • Bachelor’s degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
  • Prefer candidates with CCNA, CCNP, CCIE and/or CISSP certifications.
  • Experience in system integration and multi vendors environment.
  • Experience in programming and scripting that would assist automate data collection during trouble shooting & daily operation.
  • Experience in data center deployment.
  • Experience in wireless access point.
  • Experience in SQL database.
  • Why Join Us:


    At Fortinet, we embrace diversity and inclusivity.

    We encourage applications from diverse backgrounds and identities.

    Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being.

    Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

    We will only notify shortlisted candidates.


    Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases.

    Should any Agency submit any resumes to Fortinet, these resumes if considered, will be assumed to have been given by the Agency free of any related fees/charges.


    #LI-JT1


    Required Skill Profession

    Computer Occupations



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Technical Account Potential: Insight & Career Growth Guide


    • Real-time Technical Account Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Account in Hong Kong, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 491 jobs in Hong Kong and 319 jobs in Hong Kong. This comprehensive analysis highlights market share and opportunities for professionals in Technical Account roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Technical Account Manager Hong Kong Job?

      Great news! is currently hiring and seeking a Technical Account Manager Hong Kong to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Fortinet adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Hong Kong laws and regulations
    • What Is the Average Salary Range for Technical Account Manager Hong Kong Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Technical Account Manager Hong Kong?

      Key qualifications for Technical Account Manager Hong Kong typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Technical Account Manager Hong Kong?

      To improve your chances of getting hired for Technical Account Manager Hong Kong, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Technical Account Manager Hong Kong Job Success
      Fortinet interview tips for Technical Account Manager   Hong Kong

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Fortinet's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Technical Account Manager Hong Kong interview at Fortinet, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Fortinet's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Technical Account Manager Hong Kong Positions

      Setting up job alerts for Technical Account Manager Hong Kong is easy with Hong Kong Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!