Urgent! SrMgr-Sales I Job Opening In Hong Kong, Hong Kong – Now Hiring Marriott International
JOB SUMMARY
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential.
Manages group/catering opportunities not handled by an Event Booking Center (EBC).
Actively up-sells each business opportunity to maximize revenue opportunity.
Achieves personal and team related revenue goals.
Verifies business is turned over properly and in a timely fashion for proper service delivery.
Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience.
Provides service to customers in order to grow the account on behalf of the company.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
CORE WORK ACTIVITIES
Understanding Market Opportunities & Driving Revenue
• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
• Partners with group/catering counterpart to effectively manage the business opportunity.
• Responds to incoming group/catering opportunities for the property that are outside parameters of the .
• Handles all opportunities if property does not participate in an EBC.
• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.
• Focuses efforts on group/catering accounts with significant potential sales revenue.
• Develops effective group/catering sales plans and actions.
• Designs, develops and sells creative catered events.
• Maximizes revenue by upselling packages and creative food and beverage.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc.
and knows how to sell against them.
• Closes the best opportunities for each property based on market conditions and individual property needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Providing Exceptional Customer Service
• Handles complex business with significant revenue potential as well as significant customer expectations.
• Builds and strengthens relationships with existing and new customers to enable future bookings.
Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Provides excellent customer service in order to grow share of the account.
• Executes brand’s Customer Service Standards and property’s Brand Standards.
• Executes and supports the business Customer Service Standards and property’s Brand Standards.
• Participates in and practices daily service basics of the brand.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
Building Successful Relationships
• Works collaboratively with off-property sales channels (., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
• Manages and develops relationships with key internal and external stakeholders.
• Uses sales resources and administrative/support staff.
Additional Responsibilities
• Utilizes intranet for resources and information.
• Conducts site inspections.
• Creates contracts as required.
• Executes and supports the operational aspects of business booked (., generating proposal, writing contract, customer correspondence).
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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Unlock Your SrMgr Sales Potential: Insight & Career Growth Guide
Real-time SrMgr Sales Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for SrMgr Sales in Hong Kong, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 790 jobs in Hong Kong and 477 jobs in Hong Kong. This comprehensive analysis highlights market share and opportunities for professionals in SrMgr Sales roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Marriott International is currently hiring and seeking a SrMgr Sales I to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Marriott International adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a SrMgr Sales I Jobs Hong Kong varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for SrMgr Sales I typically include Supervisors Of Sales Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your SrMgr Sales I interview at Marriott International, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Marriott International's products or services and be prepared to discuss how you can contribute to their success.
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