Job description
Shift Network Engineer
**General Information**
Req #
WD00089977
Career area:
Services
Country/Region:
Hong Kong
City:
Hong Kong
Date:
Friday, October 17, 2025
Working time:
Full-time
**Additional Locations** :
* Hong Kong
**Why Work at Lenovo**
We are Lenovo.
We do what we say.
We own what we do.
We WOW our customers.
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets.
Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.
Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.
Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere.
To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .
**Description and Requirements**
We are looking for an experienced Shift Network Engineer (L2) to AA ANS Team.
The role requires providing 24x7 network monitoring, incident handling, and L2 troubleshooting support for mission-critical airport network infrastructure.
**The Job**
+ Monitor and maintain network performance and security using enterprise NMS and SIEM tools.
+ Provide L2-level troubleshooting for LAN/WAN, Wi-Fi, and firewall-related incidents.
+ Perform in-depth root cause analysis and recovery for network and security connectivity issues.
+ Handle incident escalation, liaise with vendors and internal teams for problem resolution.
+ Support configuration changes, patching, and preventive maintenance according to SOPs.
+ Maintain detailed incident and change logs, ensuring timely updates to the ticketing system.
+ Collaborate with L3 engineers and security teams to maintain network availability and compliance.
+ Participate in network improvement, migration, and optimization projects when required.
**The Person**
+ Diploma or Degree in Information Technology, Computer Science, or related discipline.
+ Minimum 3 years of experience as an L2 Network Engineer in enterprise or mission-critical environments.
+ Valid CCNP or HCIP certification is required.
+ Solid knowledge of TCP/IP, VLANs, OSPF, BGP, and switching technologies.
+ Strong experience in Check Point, Palo Alto, and Fortigate firewalls (policy, NAT, VPN troubleshooting).
+ Familiar with ITIL processes, incident/change management, and 24x7 SOCC/NOC operations.
+ Willing to work in 24x7 shift rotation at the Airport SOCC, including weekends and public holidays.
+ Strong analytical, communication, and problem-solving skills under pressure.
#LPS
**Additional Locations** :
* Hong Kong
* Hong Kong
Required Skill Profession
Other General