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Shift Leader - Hong Kong Job Opening In Hong Kong, Hong Kong – Now Hiring Five Guys


Job description

SUMMARY: 

Shift Leaders are trained to perform all of the duties performed by the Crew Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management, inventory management, financial accountability, and other duties as required or assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Leads Crew Members and directs all daily operations of the restaurant in the absence of the Restaurant Manager including supervising and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes, and completing shift summary reports.

  • Motivates and coaches Crew Members, and assists in the training of new Crew Members.

  • Excels in performing all Crew Member tasks including: runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier.

  • Works as a team player to support other employees in completing their tasks.

  • May assist General Manager in day to day operations with tasks including scheduling, ordering, and team development.

  • Ensures that the Occupational Safety and Health Act, local health and safety codes, and company safety and security policies are followed.

  • Ensures the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance.

  • May assist General Manager in recruiting, interviewing, and hiring of Crew Members.

  • Maintains fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards.

  • Completes all other duties as assigned.


  • QUALIFICATIONS GUIDELINES:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

    The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    EDUCATION/EXPERIENCE:


  • Food Hygiene Manager Certification is preferred.

  • 1-2 years of supervisory experience in a food service or retail environment preferred.


  • LANGUAGE ABILITY:

    This position requires excellent written, verbal and group communication skills.

    This position also requires the ability to read, analyze, create and interpret general business memos and documents.


    MATH ABILITY:

    This position requires basic business math skills.


    REASONING ABILITY:

    This position requires strong problem solving and decision-making skills, and the ability to be flexible and adapt in any situation.


    COMPUTER SKILLS:

    Basic computer skills are required in order to operate POS (cash registers) systems.


    SUPERVISORY RESPONSIBILITIES:

    This position requires occasional supervisory responsibilities in the absence of the General and Assistant Managers.


    PHYSICAL DEMANDS:

    This position will require long periods of standing on hard surfaces, occasionally in warm temperatures.

    There is also likely to be extensive lifting of supplies and materials and moderate to loud noise.

    The use of hands and arms to reach for, grasp and manipulate objects is required.

    Finger dexterity may be required for cash register use.

    There will be constant exposure to hot equipment and oil throughout the work day.

    SPECIAL REQUIREMENTS/CERTIFICATION:

    Hygiene Manager certification is preferred.


    BENEFITS:


  • Transportation Allowance

  • Mobile Phone Allowance

  • Weekly Incentive

  • Discretionary Bonus

  • Flexible Working Hours

  • 12 Days Annual Leave

  • Medical & Dental Insurance

  • Staff Meal
  • Required Skill Profession

    Supervisors Of Food Preparation And Serving Workers


    • Job Details

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    Unlock Your Shift Leader Potential: Insight & Career Growth Guide


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    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Shift Leader in Hong Kong, Hong Kong, highlighting market share and opportunities for professionals in Shift Leader roles.

    73 Jobs in Hong Kong
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    Download Shift Leader Jobs Trends in Hong Kong and Hong Kong

    Are You Looking for Shift Leader Hong Kong Job?

    Great news! is currently hiring and seeking a Shift Leader Hong Kong to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Five Guys adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Hong Kong laws and regulations

    What Is the Average Salary Range for Shift Leader Hong Kong Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Shift Leader Hong Kong?

    Key qualifications for Shift Leader Hong Kong typically include Supervisors Of Food Preparation And Serving Workers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Shift Leader Hong Kong Job Success

    Five Guys interview tips for Shift Leader   Hong Kong

    Here are some tips to help you prepare for and ace your Shift Leader Hong Kong job interview:

    Before the Interview:

    Research: Learn about the Five Guys's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Shift Leader Hong Kong interview at Five Guys, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Five Guys's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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