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Service Delivery Representative Job Opening In Hong Kong, Hong Kong – Now Hiring Donnelley Financial Solutions


Job description

Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions.

At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day.

Our “Win as One” mentality ensures that our team’s success is directly linked to Client, Shareholder and Employee Satisfaction.

Recognized by Newsweek as one of AMERICA’S MOST LOVED WORKPLACES® for three consecutive years and a Built In Best Places to Work for six years, we are committed to our employees’ total wellbeing.

Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth.

Bring your passion and talents to DFIN – because being YOU thrives here.

Summary:

The Service Delivery Representative serves as the primary link between Clients, Sales & Internal teams, providing detailed production instructions for active jobs.

Responsibilities:

  • Interacts with clients to ensure world-class service is delivered 

  • Recognizes, manages and delivers service solutions on a day-to-day basis for specific jobs

  • Communicates job status to internal deal team to ensure continuous, smooth transition between shifts

  • Acts as a resource for clients regarding current regulatory news, products, service solutions, client/market

  • Maintains on-going client relationships

Qualifications:

  • Degree or above

  • 1 year+ Customer service experience 

  • Proficiency in MS Office skills

  • A good team player with effective communication skills

  • Good command in written & spoken English, Mandarin, Cantonese

  • Shift duty is required (included overnight duties, with attractive shift allowance)

  • Candidates with less experience will be considered as junior level position

Donnelley Financial Solutions is committed to ensuring equal employment opportunity and does not discriminate in any employment decision because of race, religion, color, national origin, sex, gender identity or expression, age, disability, perceived disability, sexual orientation or on the basis of any other status protected by applicable national laws.

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Service Delivery Potential: Insight & Career Growth Guide


Real-time Service Delivery Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Service Delivery in Hong Kong, Hong Kong, highlighting market share and opportunities for professionals in Service Delivery roles.

393 Jobs in Hong Kong
393
284 Jobs in Hong Kong
284
Download Service Delivery Jobs Trends in Hong Kong and Hong Kong

Are You Looking for Service Delivery Representative Job?

Great news! is currently hiring and seeking a Service Delivery Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Donnelley Financial Solutions adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Hong Kong laws and regulations

What Is the Average Salary Range for Service Delivery Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Service Delivery Representative?

Key qualifications for Service Delivery Representative typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Service Delivery Representative?

To improve your chances of getting hired for Service Delivery Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Service Delivery Representative Job Success

Donnelley Financial Solutions interview tips for Service Delivery Representative

Here are some tips to help you prepare for and ace your Service Delivery Representative job interview:

Before the Interview:

Research: Learn about the Donnelley Financial Solutions's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Service Delivery Representative interview at Donnelley Financial Solutions, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Donnelley Financial Solutions's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Service Delivery Representative Positions

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