• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Hong Kong Jobs Expertini

Service Delivery Manager Job Opening In Hong Kong, Hong Kong – Now Hiring Clearwater Analytics


Job description

Job Summary: 

A career as a Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers, corporations and/or government entities as you manage daily client engagement, reporting, and operational performance.

You will be critical to our client retention while utilizing your financial services and strong relationship management background.

If you enjoy engaging with both internal and external stakeholders, are energized by working within a high performing team and find value in solving problems for others, you will thrive in this role.

Responsibilities: 

  • Plan and oversees the fulfillment of accurate daily/monthly/quarterly/annual reporting support and service for clients.

  • Manages Client Engagement Model & client health reporting.

  • Ensures quality servicing and operational performance within the parameters of delivery standards (standard operating procedures).

  • Ensures client engagement from the daily user to the decision-maker level of the client.

  • Manages delivery metrics.

  • Provides guidance and mentorship to analysts.

  • Providing training to clients.

  • Coordinates and is involved in resolution of daily client inquiries and projects.

  • Develop client relationships and expands network at those organizations, understanding client business and product needs.

  • Strategic planning of service delivery to drive usage and proactive in service and support to reduce client downtime and support costs.

  • Collaborate with sales and support groups to demonstrate the value of support offered to clients and identify business opportunities for expanded support.

  • Maintain knowledge of product enhancements and the changing investments accounting industry.

  • Helps aggregate client feedback and provides guidance to improve operationally and expand the product offering.

  • Required Skills: 

  • Working knowledge of financial services and investment accounting.

  • Working knowledge of structured products, derivatives, fixed-income securities, etc.

    preferred.

  • Self-starter proactively seeks out solutions and expertise.

  • Able to execute in a fast paced and sometimes ambiguous environment.

  • Strong computer skills, including proficiency in Microsoft Office.

  • Excellent attention to detail and strong documentation skills.

  • Outstanding verbal and written communication skills.

  • Strong organizational and interpersonal skills.

  • Exceptional problem-solving abilities.

  • Education and Experience:

  • Bachelor's degree in accounting or similar field or relevant experience in Investment.

    Management, Insurance, FinTech, Investment Accounting, Financial Services, or Investment Operations.

  • 5+ Years of experience.

  • Required Skill Profession

    Operations Specialties Managers


    • Job Details

    Related Jobs

    Mandurah Consultancy hiring Project Manager, Service Delivery Job in Hong Kong
    Mandurah Consultancy
    Hong Kong
    China Aircraft Services Limited hiring Service Delivery Operator Job in lantau, none, New Territories, Hong Kong
    China Aircraft Services Limited
    lantau, none, New Territories, Hong Kong
    Donnelley Financial Solutions (DFIN) hiring Service Delivery Representative Job in Hong Kong
    Donnelley Financial Solutions (DFIN)
    Hong Kong
    Donnelley Financial Solutions hiring Service Delivery Representative Job in Hong Kong
    Donnelley Financial Solutions
    Hong Kong
    Ensign InfoSecurity hiring Service Delivery Manager (PMO - HKG) Job in hong kong, hong kong, Hong Kong
    Ensign InfoSecurity
    hong kong, hong kong, Hong Kong
    Black Pen Recruitment hiring Relocate to Malta Service Delivery Manager Job in Hong Kong
    Black Pen Recruitment
    Hong Kong
    China Mobile Hong Kong Co. Ltd. hiring Engineer, Fixed Network & Home Service Delivery Job in Hong Kong
    China Mobile Hong Kong Co. Ltd.
    Hong Kong
    China Mobile International Limited hiring Assistant Project Delivery Manager Job in Hong Kong
    China Mobile International Limited
    Hong Kong
    FWD Life Insurance Corporation hiring Manager, Group Digital Delivery Job in Hong Kong
    FWD Life Insurance Corporation
    Hong Kong
    FWD Life Insurance Corporation hiring Senior Manager, Strategic Delivery Job in Hong Kong
    FWD Life Insurance Corporation
    Hong Kong
    NTT America, Inc. hiring Cross Technology Service Delivery Field Support Engineer (L2) Job in Quarry Bay, Hong Kong, Hong Kong
    NTT America, Inc.
    Quarry Bay, Hong Kong, Hong Kong
    Fresenius Medical Center hiring Delivery Worker Job in Shatin, , Hong Kong
    Fresenius Medical Center
    Shatin, , Hong Kong
    Fresenius Medical Center hiring Delivery Worker Job in Shatin, , Hong Kong
    Fresenius Medical Center
    Shatin, , Hong Kong
    Fresenius Medical Care North America hiring Delivery Worker Job in Shatin, Hong Kong, Hong Kong
    Fresenius Medical Care North America
    Shatin, Hong Kong, Hong Kong
    Fresenius Medical Care North America hiring Delivery Worker Job in Shatin, Hong Kong, Hong Kong
    Fresenius Medical Care North America
    Shatin, Hong Kong, Hong Kong
    AXA Group hiring Data Business Partner Delivery Manager Job in hong kong, hong kong, Hong Kong
    AXA Group
    hong kong, hong kong, Hong Kong
    FWD Life Insurance Corporation hiring Senior Manager, Backend Technology Delivery Job in Hong Kong
    FWD Life Insurance Corporation
    Hong Kong
    FWD Life Insurance Corporation hiring Senior Manager, Group Digital Delivery Job in Hong Kong
    FWD Life Insurance Corporation
    Hong Kong
    Kering hiring KERING Delivery Assistant Job in Hong Kong
    Kering
    Hong Kong
    FWD Life Insurance Corporation hiring Director, Technology Delivery Job in Hong Kong
    FWD Life Insurance Corporation
    Hong Kong
    FWD Life Insurance Corporation hiring Director, Digital Delivery Job in Hong Kong
    FWD Life Insurance Corporation
    Hong Kong
    Easy Job Centre hiring Service Manager Job in sheung kwai chung, New Territories, Hong Kong
    Easy Job Centre
    sheung kwai chung, New Territories, Hong Kong
    Bank Of China (Hong Kong) Limited hiring (Senior) Product Manager (Digital Platform & Product Delivery) Job in Hong Kong
    Bank Of China (Hong Kong) Limited
    Hong Kong
    Sun Life hiring Product Owner, Digital Delivery Job in Hong Kong
    Sun Life
    Hong Kong
    China Mobile Hong Kong Co. Ltd. hiring Engineer (Wireless Network Delivery) Job in Hong Kong
    China Mobile Hong Kong Co. Ltd.
    Hong Kong

    Unlock Your Service Delivery Potential: Insight & Career Growth Guide


    Real-time Service Delivery Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Service Delivery in Hong Kong, Hong Kong, highlighting market share and opportunities for professionals in Service Delivery roles.

    389 Jobs in Hong Kong
    389
    281 Jobs in Hong Kong
    281
    Download Service Delivery Jobs Trends in Hong Kong and Hong Kong

    Are You Looking for Service Delivery Manager Job?

    Great news! is currently hiring and seeking a Service Delivery Manager to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Clearwater Analytics adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Hong Kong laws and regulations

    What Is the Average Salary Range for Service Delivery Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Service Delivery Manager?

    Key qualifications for Service Delivery Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Service Delivery Manager?

    To improve your chances of getting hired for Service Delivery Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Service Delivery Manager Job Success

    Clearwater Analytics interview tips for Service Delivery Manager

    Here are some tips to help you prepare for and ace your Service Delivery Manager job interview:

    Before the Interview:

    Research: Learn about the Clearwater Analytics's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Service Delivery Manager interview at Clearwater Analytics, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Clearwater Analytics's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Service Delivery Manager Positions

    Setting up job alerts for Service Delivery Manager is easy with Hong Kong Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!