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Senior Solution Specialist. Job Opening In Hong Kong, Hong Kong – Now Hiring PCCW


Job description

Senior Solution Specialist

Job Summary:


We are seeking a skilled and proactive Platform Engineer with a strong focus on supporting CI/CD pipelines, Kubernetes (K8s), and other essential software tools such as message queues and API gateways.

The ideal candidate will play a crucial role in ensuring the reliability, scalability, and performance of our platform services, while also being flexible to provide night-time support and handle business as usual (BAU) tasks.

Key Responsibilities:


CI/CD Pipeline Management:

  • Design, maintain, and optimize CI/CD pipelines for various applications.

  • Collaborate with development teams to ensure seamless software integrations.
  • Kubernetes (K8s) Management:

  • Deploy, manage, and scale applications using Kubernetes.

  • Ensure high availability and regular updates of K8s clusters.
  • Software Tools Support:

  • Manage message queues and API gateways, ensuring optimal performance and integration.

  • Troubleshoot and resolve issues related to software tools.
  • Night-Time Support:

  • Be available for urgent calls and provide timely resolutions during night hours.

  • Monitor system alerts and ensure prompt incident response.
  • BAU Tasks:

  • Support OS patching, system updates, and performance tuning.

  • Handle service requests, including user account creation and permissions management.
  • Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.

  • Proven experience with CI/CD tools and processes (e.g., Jenkins, GitLab CI).

  • Proficiency in managing Kubernetes clusters and associated tools (e.g., Helm, Istio).

  • Experience with message queues (e.g., RabbitMQ, Kafka) and API gateways (e.g., Kong, Apigee).

  • Strong troubleshooting and analytical skills.

  • Ability to work nights and handle on-call emergency situations.

  • Familiarity with various operating systems and patch management.
  • Preferred Skills:

  • Experience with cloud platforms (e.g., AWS, Azure, Google Cloud Platform).

  • Knowledge of programming languages such as Python, Go, or Bash scripting.

  • Strong communication and collaboration skills.
  • All personal data provided by candidates will be used for recruitment purposes only by HKT Services Limited in accordance with HKT's Privacy Statement, which is available on our website.

    Unless otherwise instructed in writing, candidates may be considered for other suitable positions within the Group (being, HKT Limited, PCCW Limited and their respective subsidiaries, affiliates and associated companies).

    Personal data of unsuccessful candidates will normally be destroyed 24 months after rejection of the candidate's application.

    If you have any questions regarding your personal data held by HKT Services Limited HKT's Privacy Statement, please feel free to contact our Privacy Compliance Officer by writing to or GPO Box 9896, Hong Kong.

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Senior Solution Potential: Insight & Career Growth Guide


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    Are You Looking for Senior Solution Specialist. Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PCCW adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Hong Kong laws and regulations

    What Is the Average Salary Range for Senior Solution Specialist. Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Interview Tips for Senior Solution Specialist. Job Success

    PCCW interview tips for Senior Solution Specialist.

    Here are some tips to help you prepare for and ace your Senior Solution Specialist. job interview:

    Before the Interview:

    Research: Learn about the PCCW's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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