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Senior Manager - Network Operations Center Job Opening In Hong Kong, Hong Kong – Now Hiring M800


Job description

Summary

M800 is looking for a Senior Manager in Network Operations Center.


The Senior Manager will be responsible for directing a team of shift engineer to achieve:


The Network Operations team provides 24 hour a day, 7 day a week support.


The team is responsible for proactive monitoring, problem analysis and resolution.


The team is responsible for guarantee the customer SLA and executes the internal/external escalation if required.


The team is the communication bridge between Customer, Sales, Engineer and external vendors.

Essential Job Functions:

  • Provides leadership, training, mentoring, coaching, and direction to our network operations team.

  • From a leadership perspective: Maintains, manages, monitors, and supports the Company's global network infrastructure

  • Manage relationship with outsourced/partners Network Operations Center (NOC)

  • Be accessible as an escalation point for operational issues
  • Requirement:

  • Degree Holder of Engineering with 8+ relevant experiences

  • Knowledge of carrier voice service which include VOIP/SIP, SS7, PRA.

  • Knowledge of IT infrastructure.

  • Knowledge of monitoring tools.

  • Excellent troubleshooting skills and ability to identify and diagnose complex fault conditions.

  • Excellent written and verbal communication skills.

  • Flexibility to work long hours under pressure during system outages.

  • Native Chinese speaking is preferable
  • We offer attractive remuneration, 5-day work week, performance bonus, medical insurance, free lunch to the right candidate.

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    Are You Looking for Senior Manager Network Operations Center Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at M800 adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Hong Kong laws and regulations

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