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Senior Manager, Application Management, Information Technology Job Opening In Hong Kong, Hong Kong – Now Hiring FWD Life Insurance Corporation


Job description

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia.

FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance.

FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit

For more information about FWD Hong Kong, please visit .

Job Summary

This position will assist to manage Life Systems development team and oversee various IT projects including Life Insurance products launch and policy administration system enhancement projects for FWD Bermuda, Macau and Assurance.

Ideally, this role should have strong understanding on Core Life administration systems - Life Asia and Life insurance frontend systems as well as Life insurance products & administration practise.

The Job

  • Responsible for sub-team activities like team management and administration, regular reporting, and coaching subordinates
  • Responsible for project activities like initial planning and management of projects; monitoring financial and technical objectives and achieving all compliance and quality assurance/control standards required
  • ​Responsible for staff recruitment, appraisal and training.

    Plan and monitor career development for each staff in the team
  • Assist supervisor to work out master project plans and outlines interdependencies, manages communications amongst projects, and sets realistic objectives/milestones for IT Project Team and/or communicate with onsite & offshore IT teams, PMO and vendors
  • Assist to define project management methodologies, governance, policy, benchmark, and procedure for IT special projects
  • Oversee project management and execution within budget and time frame.

    Communicates with senior executives and project stakeholders to manage expectations, maintain smooth operations as BAU.

    Communicates project goals and processes to Project Team, Sponsors and Stakeholders to ensure project continuity till completion
  • Take up advisory role to give business/ technical recommendations to supervisors
  • Monitor the quality of the system integration vendors
  • The Person

  • University degree in Computer Science or equivalent, minimum 10 years working experience in Information Technology with supervisory experience in leading a team of not less than 10 IT staff
  • Solid experience in enterprise-scale application development in finance or insurance industry.

    Experienced in managing Life Insurance administration systems implementation projects is a plus
  • Sound knowledge in project management and essential with certification in project management such as PMP.

    Experience on running Agile Scrum project is a plus
  • Sound experience in Life Asia/Life 400, COBOL, AS/400 platform, IBM CDC, IBM WAS, Restful API development.

    Experience in DevOps is an advantage
  • Good knowledge in middle ware connectivity like DXC MSP and Restful API for integration between front-end and AS400 platform
  • Solid Life Insurance Domain knowledge
  • Substantial technical and management skills
  • Sound records in managing multi-million dollars and multi-vendors projects on time and within budget
  • Proactively builds trust with customers
  • Strongly believes in and works hard to achieve the plans for own role, function and broader FWD strategies
  • Can translate corporate strategy into functional strategies
  • Gives autonomy to team members to deliver on goals, including promoting flexiblility
  • Promotes procedures, processes, policies and ethics to team members and peers
  • Monitors results and makes adjustments as needed
  • Enables flexible ways of working that focus
  • We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

    Information collected will be treated in strict confidence and used solely for recruitment purpose.

    The company will retain all applications no longer than 24 months of which will be destroyed thereafter.

    When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment.

    We are an equal opportunity employer.

    We do not discriminate on the basis of race, sex, disability or family status in employment process.

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at FWD Life Insurance Corporation adheres to the cultural norms as outlined by Expertini.

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    7. Obeying Hong Kong laws and regulations

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