Senior Enterprise Account Manager

Job description

Infopro Digital group is recruiting for a Senior Enterprise Account Manager to join our Risk Global business unit on a permanent basis.

Infopro Digital is a B2B group specialising in information and technology.

With a presence in 20 countries, the group has 4,000 employees of 79 nationalities.

About Risk Global

Risk Global, part of Infopro Digital, is home to some of the world’s most respected financial services brands, including Risk.net, Chartis Research, WatersTechnology, Central Banking, Insurance Post, Insurance Age, and FX Markets.

Through our proprietary editorial platforms, data, events, and research solutions, we deliver high-value insights and intelligence to senior professionals across banking, asset management, and insurance.

With offices in Hong Kong, London, New York, and Nashville, Risk Global combines the strength and stability of a global media organisation with the agility and entrepreneurial spirit of a fast-moving specialist business.

Our culture is collaborative, ambitious, and impact-driven — giving talented people the opportunity to make a real difference in the markets we serve.

About the Role

We are seeking a Senior Enterprise Account Manager to manage and grow a portfolio of key accounts within the APAC region, representing our leading brands including Risk.net, WatersTechnology, and FX Markets.

The successful candidate will take ownership of a full book of business with a defined growth target, ensuring renewals, retention, and expansion through consultative relationship management.

This role demands a commercially minded, strategic sales professional who excels at building relationships, understanding client needs, and delivering measurable value.

You’ll drive new business opportunities through proactive prospecting, networking, and client engagement while supporting overall revenue growth across the Risk Global portfolio.

The position is based in Hong Kong, with occasional domestic and international travel as required.

Key Tasks and Responsibilities

Account Management & Growth

• Manage and renew a defined portfolio of enterprise accounts, ensuring high retention and revenue growth.
  
  
• Drive proactive upselling and cross-selling across multiple brands and product lines.
  
  
• Develop and execute account plans to maximise client value, satisfaction, and lifetime spend.
  
  
• Support new logo acquisition through targeted prospecting and outreach to new users and organisations within your territory.
  
  
• Maintain a strong understanding of client business objectives to position Infopro Digital’s solutions effectively.
  
  

Client Engagement

• Serve as the main point of contact for clients, building trust-based, long-term relationships with senior stakeholders, including C-level executives.
  
  
• Deliver outstanding customer service by providing product training, best practice guidance, and regular business reviews.
  
  
• Maintain detailed records of client interactions, opportunities, and forecasts in the internal CRM system.
  
  
• Attend industry events, conferences, and client meetings to strengthen relationships and market presence.
  
  

Commercial & Market Insight

• Ensure contract renewals are executed on time and price increases achieved through clear demonstration of value.
  
  
• Identify new market opportunities by staying informed of trends across the financial services landscape.
  
  
• Collaborate with marketing, editorial, and product teams to communicate client feedback and contribute to continuous improvement.
  
  

Team Collaboration

• Work closely with colleagues across global offices to deliver consistent client experiences.
  
  
• Contribute to a culture of shared success, accountability, and continuous learning.

Requirements

• Minimum 5 years’ experience in proactive business development, account management, or enterprise sales, ideally in a B2B information, SaaS, or media environment.
  
  
• Proven track record of managing and growing complex, high-value (six-figure) accounts.
  
  
• Demonstrated success in driving renewals, hitting growth targets, and delivering strong ROI to clients.
  
  
• Strong business acumen and understanding of enterprise procurement processes.
  
  
• Experience selling into financial services organisations or knowledge of financial markets preferred.
  
  
• Excellent communication and presentation skills, with the ability to engage senior stakeholders confidently.
  
  
• Highly motivated, entrepreneurial, and results-driven with a passion for success.
  
  
• Ability to thrive in a fast-paced, consultative sales environment.
  
  
• Fluency in English is required; Japanese or other Asian languages are a strong plus.
  
  
• Based in or willing to relocate to Hong Kong, with flexibility for occasional international travel.

Benefits

ur global employee benefits include:

• 25 days annual leave (rising to 30 days)
• Group personal pension plan
• Life assurance
• Interest-free season ticket loan
• Private medical insurance (after 2 years’ service)
• Employee assistance programme (EAP)
• Employee recognition and referral schemes
• Employee retail and gym discounts
• Hybrid/remote working options
• Cycle to work scheme
• Holiday buying scheme
• Health cash plan
• Enhanced family-friendly leave
• Wellbeing tools and resources

Equal Opportunities

We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law.
To fully comply with all laws prohibiting discrimination in all phases of employment, we monitor all job applications anonymously and confidentially for statistical purposes only.

Infopro Digital Earns 2024 Great Place To Work Certification™

Infopro Digital Asia is proud to be Certified™ by Great Place To Work® in 2024 year.

The prestigious award is based entirely on what current employees say about their experience working at COMPANY.

Great Place To Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.

Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience, says Sarah Lewis-Kulin, the Vice President of Global Recognition at Great Place To Work.

She emphasizes that Certification is the sole official recognition earned by the real-time feedback of employees regarding their company culture.

“By successfully earning this recognition, it is evident that Infopro Digital stands out as one of the top companies to work for, providing a great workplace environment for its employees.

Required Skill Profession

Advertising, Marketing, Promotions, Public Relations, And Sales Managers