Senior Business Analyst - Transformation

Our client, a leading multinational insurance firm, is looking for a Business Analyst to join their dynamic technology team.

This role will play a key part in supporting a major transformation initiative focused on revamping the next-generation core insurance system.

You will work closely with cross-functional teams to define business needs and deliver solutions.
Role:

Collaborate with peers and product owner to understand the business needs, rationale and the business value for the project

Work with internal & cross-functional BAs as an individual feature owner and independent contributor in the scrum team for the projects

Create clear, concise documentation detailing process steps, requirements, and user stories or functional specifications for core insurance processes, including New Business & Policy Setup, Policy Owned Services, Claims, Billing & Collection.

Document detailed requirements, process maps, user journeys, user stories and define acceptance criteria for development

Contribute with peers on the planning, design, execution, fulfilment and evaluation of assigned projects and campaigns

Create test cases (functional, non-functional & UI) based on user stories, identify test data and execute UAT, track issues and support resolution with technical teams

Requirements:

Bachelor's degree in business administration, Insurance, Information Systems, or a related field.

4+ years of experience in business analysis or digital project delivery

Strong communication and stakeholder engagement skills

Understanding of core insurance processes, including New Business & Policy Setup, Policy Owned Services, Claims, Billing & Collection.

Strong business acumen, optimistic & open to constant learning

Resilient, quick learner, good team player

Fluent in Cantonese & English

If you believe you have the right skills, attitude and experience please click 'apply now' below and upload your resume.

Alternatively, for a confidential chat, please contact Kevin Ng by applying directly to email kng@captarpartners.com or reach out at +852 3653 5244.