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Senior Associate, Category Planning & Operations (Data analysis/ Project Management/ Product Operation) Job Opening In Hong Kong, Hong Kong – Now Hiring Klook

Senior Associate, Category Planning & Operations (Data analysis/ Project Management/ Product Operation)

    Hong Kong Jobs Expertini Expertini Hong Kong Jobs Business Operations Specialists Senior Associate, Category Planning & Operations (Data Analysis/ Project Management/ Product Operation)

Job description

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel?

Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

  • Customer First

  • Push Boundaries

  • Critical Thinking

  • Build for Scale

  • Less is More

  • Win as One

  • We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel.

    Care to be a part of this revolution?

    Join us!

    What you’ll do:

  • Drive commercial and service level performance for travel product verticals globally, ranging from attraction tickets, tours & activities to in-destination transportation
  • Strategy: Shape the business model and roadmaps for the vertical, from supply to demand to business strategy and technology innovation.

    Work with regional teams to develop go-to-market strategies for new product verticals.
  • Program Management: Lead initiatives and work with cross functional teams globally to drive vertical performance at scale, such as customer satisfaction, traffic channels, supply coverage, inventory availability, pricing, profitability, costs, content, booking experience etc
  • Product & Technology: work with our product & technology teams to improve exposure, usability and conversion rate of booking processes on Klook’s mobile app, website, and other distribution channels
  • Data Analysis: build metrics and implement mechanisms to monitor and analyze commercial and operational performance
  • What you'll need

  • Experience in OTA, ecommerce, tech startup, strategy consulting, business analytics, category or brand management, and product management
  • Experience in travel products such as Attractions & Shows, Tours & Activities or in-destination Transportation (eg.

    railway, bus, ferry) is a plus
  • Track record of successfully driving cross departmental projects is preferred
  • Fluent in both Chinese & English
  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required
  • Globally-minded and comfortable working with people from different cultural background and in different time zones
  • Team player with the ability to work across a matrix environment in a fast paced environment and constantly evolving environment
  • Analytical with a strong bias for data-based decisions, able to distill insights with data from multiple sources
  • Exhibits sound business judgment, a proven track record of taking ownership, and delivering results
  • Required Skill Profession

    Business Operations Specialists


    • Job Details

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Klook adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Hong Kong laws and regulations

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    The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Key qualifications for Senior Associate, Category Planning & Operations (Data analysis/ Project Management/ Product Operation) typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Here are some tips to help you prepare for and ace your Senior Associate, Category Planning & Operations (Data analysis/ Project Management/ Product Operation) job interview:

    Before the Interview:

    Research: Learn about the Klook's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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