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Urgent! Security Operation Engineer Job Opening In Hong Kong, Hong Kong – Now Hiring HKT

Security Operation Engineer



Job description

To contribute to the attainment of the company's business objectives by:

  • Support the overall IT Strategy on outsourcing nature of the business on contact center

  • Engagement of client and management of entire infrastructure

  • Research and identify new and emerging technologies that will enhance the organization's operating efficiency and support enhanced customer services and revenue growth

  • IT Financial management for system maintenance and support

  • Project management for strategic projects

  • As an escalation point for major incidents

  • Main Duties, Responsibilities and Deliverables:

  • Manage the teams of professionals as well as vendors (in HK and China) on various IT functions (i.e. client support, system infrastructure support)

  • Drive pre-sales support with cost effective and technically sound solutions to win new client projects

  • Maintain excellence technical service level to elevate project expansion and/or renewal opportunities

  • Lead a team of around 20 employees of client support and infrastructure & support

  • Experience and Qualifications:

  • Bachelor’s degree in IT related disciplines

  • Strong client servicing, business acumen, critical /lateral thinking, leadership skill

  • Min 15 years of proven experience in infrastructure management or technical client services field and with in-depth knowledge in multiple aspects of IT domain such as server, network and voice systems, including 6 years managerial experience in IT discipline

  • Able to use judgement to resolve complex internal and external issues

  • Plan strategy and tactics to achieve medium to long term objectives

  • Lead team of large workforce or manage multi-discipline and multi-national projects

  • Able to write, present and communicate at senior executive level internally and externally

  • Excellent command of spoken and written English, Mandarin and Cantonese

  • Personal Competencies:

  • Demonstrable communication skills, presentation skills, leadership skills and project management skills

  • Good personality/attitude in terms of assertiveness, result-oriented, and total-ownership

  • Good analytical and problem-solving skills in systems and operations related issues

  • Embraces and promotes diversity

  • Functional Competencies:

  • Proven experience in the contact center field (preferably in a contact center outsourcing industry) with excellent knowledge of contact center technologies is a MUST

  • Regional exposure especially in Hong Kong and Mainland China is a MUST


  • Required Skill Profession

    Computer Occupations



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      Unlock Your Security Operation Potential: Insight & Career Growth Guide


    • Real-time Security Operation Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)

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    • Are You Looking for Security Operation Engineer Job?

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      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Hong Kong laws and regulations
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    • Interview Tips for Security Operation Engineer Job Success
      HKT interview tips for Security Operation Engineer

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      Before the Interview:
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      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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      Final Thought:

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