Job description
Regional Salesforce Service Cloud Technical Senior Business Analyst - 6 month renewable contract
Responsibilities
Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologiesProvide day-to-day administration, troubleshooting, and maintenance for the connected Salesforce platformSupport continued build-out of key reports and dashboards, data administration, and integrity upkeepRecommend new features and improvements to optimize and increase use of the platformProvide technical specifications and help maintain overall documentation for the businessAdhere to and promote best practices, and design the guidelines for security proceduresRequired skills and qualifications
5 or more years of experience with Salesforce technical implementations/ enhancementAdvanced experience with Salesforce configurationsBackground in CRM process design and implementationExperience with enterprise integration tools and ETL (extract, transform, load) toolsStrong English presentation and communication skills