Sales Manager Hong Kong

Job description

Job Summary

Reports to a Head of Sales.

Contacts assigned / agreed customer accounts or prospects to sell company products within a designated geography or market sector.

Focuses on meeting personal sales targets, new business development, maintaining customer relationships, and troubleshooting specific customer problems.

Has solid knowledge of Survitec products and services: their characteristics and market(s), benefits, value and potential.

Uses excellent interpersonal skills and sales experience to drive customer commitment and revenue growth at the right margin.


 
Duties and responsibilities

• Develops a sales plan to deliver revenue retention, revenue growth and new business for personal customer portfolio to meet, or exceed, personal sales targets and overall organic business growth ambition.

Delivers on that plan 

• Develops and implements client relationship management plans to identify and build relationships with relevant decision makers and influencers within own customer portfolio organisations, to enable effective two-way flow of information and understanding of where Survitec can deliver customer value and resolve issues

• Sets clear objectives for each sales call or meeting; adapts standard materials to make engaging presentations to customer decision makers and influencers; asks relevant questions to gather information, evaluate the customers' level of interest, and to identify and respond to areas requiring further information or explanation

• Develops a personal network within the business sector and represents Survitec with customers and at business sector events.

Obtains market intelligence and enhances the visibility and reputation of Survitec, its products, services and ability to provide holistic safety solutions

• Configures product and services solutions and associated contractual terms that meet the customers' mid- to long-term needs, taking input from relevant internal specialists.

Presents the solution to customer representatives and negotiates agreement within a pre-defined range of commercial parameters

• Enters customer information from research and direct customer contact into the customer relationship management system, to ensure that Survitec has quality data to enable effective customer retention and business development activities.

Utilises the CRM system effectively to drive sales activity plans and to deliver timely reporting

 • Collaborates internally and works as the customer champion in cross-functional teams to build strong external customer relationships 

• Maintains and renews a deep knowledge and understanding of Survitec policies and procedures and of relevant regulatory codes and codes of conduct.

Ensures own work adheres to required standards.

• Creates an environment where everyone in the team can live the Survitec Values 

• Contributes positively to creating an inclusive environment where our people feel valued, appreciated and free to be who they are at work

• Understands, upholds and contributes to creating a safety-first culture within Survitec.

Ensures a safe and healthy working environment

• Develops own capabilities through participating in assessment and development planning activities as well as formal and informal training and coaching.

Develops and maintains an understanding of relevant technology, external regulation, and industry best practices 
 
Personal Skills 

• Customer focus - builds strong customer relationships and delivers customer-centric solutions

• Manages complexity - makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

• Holds self and others to account for meeting commitments

• Interpersonal skills - relates openly and comfortably with diverse groups of people

• Manoeuvres comfortably through complex policy, process, and people-related organisational dynamics

• Gains the confidence and trust of others through honesty, integrity, and authenticity

• Plans and prioritises work to meet commitments aligned with Survitec business goals

• Effectively builds formal and informal relationship networks inside and outside Survitec

• Optimizes work processes - knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Persuades - uses compelling arguments to gain the support and commitment of others

• Action oriented - takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm 
 
Our values — Drive, Collaboration, Innovation, and Resolve — are the foundation of our culture.

They guide our actions, shape our decisions, and define how we work:

Drive: We are driven by powerful passion.

We take bold action and live our purpose with unwavering commitment.

Collaboration: We break down silos and bring our talents together to realise our ambitions with collective strength and accountability.

Innovation: We have a pioneering spirit to push the boundaries and create value by challenging convention and always improving.

Resolve: We are agile, pro-active problem solvers who anticipate change and transform challenges into opportunities.

As a proud member of the team Trusted to Protect Lives, you’ll be empowered to make a real difference.

Experience and qualification 

Educated to University Degree level

1 – 10 years of general work experience with comprehensive job-related (Sales) experience.

This specialist experience could come from direct sales or from technical product know-how and/or support of the sales process 

Required Skill Profession

Advertising, Marketing, Promotions, Public Relations, And Sales Managers