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Urgent! Relationship Support Officer - Hang Seng Bank (HK) Job Opening In Mongkok – Now Hiring HSBC
Relationship Support Officer - Hang Seng Bank (HK)
Brand: Hang Seng Bank
Area of Interest: Branch and Retail Banking
Location:
Mongkok, Kowloon, HK
Work style: Hybrid Worker
Date: 24 Oct 2025
**Some careers have more impact than others.**
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be.
Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
**Customer Contact Centre**
Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years.
Our team strives to provide professional services for a wide range of banking products to address customers' different services and financial needs.
We are currently seeking high caliber professionals to join our Relationship management team as Relationship Support Officer, reporting to Manager, Relationship Management
**Principal responsibilities:**
+ Provide efficient, support to Relationship Managers in delivering a consistent, high quality customer services to maintain active customer contact and improve portfolio intimacy and customer connectivity including answer incoming phone calls for Relationship Managers
+ Proactively solicit business referral to support Relationship Managers to grow their business portfolio & activity planning
+ To ensure smooth daily administrative and operations support are right in place for Relationship Managers in handling customers and working counterparts related matters
+ Ensures all activities are in compliance with the requirement of the Bank and regulatory authorities
**Requirements:**
+ University degree in Business Management, Banking, Finance or a related discipline OR other relevant qualification is preferable
+ Passes the Hong Kong Securities Institute Licensing Examination and IIQE preferred
+ Proven experience in banking/financial services work experience
+ Strong sales and customer service orientation, with self-motivation and ability to work under pressure
+ Good understanding of banking products market trend, product knowledge, and product development
+ High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
+ Good communication and interpersonal skills, proficiency in both English and Chinese, with proficiency in Putonghua will be an advantage
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement.
For details, please refer to Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks (https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme-phase-2) .
**You’ll achieve more when you join Hang Seng Bank Limited.**
**www.hangseng.com/careers**
**https://www.linkedin.com/company/hang-seng-bank**
Hang Seng is committed to service excellence.
Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.
We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited
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Unlock Your Relationship Support Potential: Insight & Career Growth Guide
Real-time Relationship Support Jobs Trends in Mongkok, Hong Kong (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Relationship Support in Mongkok, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 499 jobs in Hong Kong and 40 jobs in Mongkok. This comprehensive analysis highlights market share and opportunities for professionals in Relationship Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! HSBC is currently hiring and seeking a Relationship Support Officer Hang Seng Bank (HK) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Relationship Support Officer Hang Seng Bank (HK) Jobs Mongkok.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HSBC adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Relationship Support Officer Hang Seng Bank (HK) Jobs Hong Kong varies, but the pay scale is rated "Standard" in Mongkok. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Relationship Support Officer Hang Seng Bank (HK) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Relationship Support Officer Hang Seng Bank (HK), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Relationship Support Officer Hang Seng Bank (HK) interview at HSBC, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the HSBC's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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