Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Relationship Support Officer Hang Seng Bank (HK).
Hong Kong Jobs Expertini

Urgent! Relationship Support Officer- Hang Seng Bank (HK) Job Opening In Hong Kong, Hong Kong – Now Hiring HSBC Global Services Limited

Relationship Support Officer Hang Seng Bank (HK)



Job description

 

Some careers have more impact than others.

 

If you’re looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued.

 

Retail Distribution Department

 

Hang Seng's Retail Distribution focuses on personal wealth management and financial services.

Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers.

With around 255 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.

 

We are currently seeking a high caliber professional to join our department as Relationship Support Officer.

 

Principal responsibilities

  • Provide efficient, direct support to Relationship Manager in delivering a consistent, high quality customer services to maintain active customer contact and improve portfolio intimacy and customer connectivity including answer incoming phone calls for Relationship Manager
  • Strengthen customer relationship with Relationship Manager by proactively fulfilling their Retail Banking needs so as to improve customer satisfaction
  • Proactively solicit business referral to support Relationship Manager to grow their business portfolio & activity planning
  • Initiate and maintain effective communication and cooperation with paired Relationship Manager in achieving business target
  • To ensure smooth daily administrative and operations support are right in place for Relationship Manger in handling customers and working counterparts related matters
 
Requirements
  • University degree in Business Management, Banking, Finance or a related discipline OR other relevant qualification is preferable
  • Minimum 2 years of work experience in banking/financial services work experience.
  • Strong sales and customer service orientation, with self-motivation and ability to work under pressure
  • Good communication and interpersonal skills, proficiency in both English and Chinese, with proficiency in Putonghua will be an advantage
  • Good understanding of banking products market trend, product knowledge, and product development
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
  • Pass the IIQE and fulfil the competency requirements to carry out regulated activities as defined under the Regulator
  • More experience candidate, passes in the Insurance Intermediaries Qualifying Examinations I, II, III & Hong Kong Securities Institute Licensing Examinations 1,7,8 will be considered as Relationship Support Officer II

 

The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement.

For details, please refer to .

You’ll achieve more when you join Hang Seng Bank Limited.

 

 

 

Hang Seng is committed to service excellence.

Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.

 We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.


Required Skill Profession

Information And Record Clerks



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Relationship Support Potential: Insight & Career Growth Guide


  • Real-time Relationship Support Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Relationship Support in Hong Kong, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 420 jobs in Hong Kong and 329 jobs in Hong Kong. This comprehensive analysis highlights market share and opportunities for professionals in Relationship Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Relationship Support Officer Hang Seng Bank (HK) Job?

    Great news! is currently hiring and seeking a Relationship Support Officer Hang Seng Bank (HK) to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HSBC Global Services Limited adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Hong Kong laws and regulations
  • What Is the Average Salary Range for Relationship Support Officer Hang Seng Bank (HK) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Relationship Support Officer Hang Seng Bank (HK)?

    Key qualifications for Relationship Support Officer Hang Seng Bank (HK) typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Relationship Support Officer Hang Seng Bank (HK)?

    To improve your chances of getting hired for Relationship Support Officer Hang Seng Bank (HK), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Relationship Support Officer Hang Seng Bank (HK) Job Success
    HSBC Global Services Limited interview tips for Relationship Support Officer  Hang Seng Bank (HK)

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the HSBC Global Services Limited's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Relationship Support Officer Hang Seng Bank (HK) interview at HSBC Global Services Limited, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the HSBC Global Services Limited's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Relationship Support Officer Hang Seng Bank (HK) Positions

    Setting up job alerts for Relationship Support Officer Hang Seng Bank (HK) is easy with Hong Kong Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!