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Urgent! RB&W Operations Manager - Hang Seng Bank (HK) Job Opening In Hong Kong, Hong Kong – Now Hiring HSBC Global Services Limited
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If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be.
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Operations – RB&W Operations
Hang Seng’s Operations is a team of experienced banking operation professionals who strives for delivering time-to-market, efficient and world-class processing services to customers, corporations, financial institutions and internal units.
RB&W Operations, mainly supporting Retail Banking and Wealth (RB&W) with a wide range of service delivery scopes including but not limited to Banking Operations, Card & Loan Operations, Wealth Services, Mortgages Services, Customer Communications, Cash Operations, Customer Due Diligence Services, Tax Utility, etc.
that subject to review from time to time.
We are currently seeking a high caliber professional to join our department as RB&W Operations Manager under Operations, COO Office
Principal responsibilities
Plan and manage the operation delivery of end-to-end digital journeys for customers in line with the business strategic objectives, risk appetite and agreed demand statements within AOP, via a high caliber team of various professionals/SMEs in a matrix of onshore & offshore colleagues, and third party suppliers
Partner and engage with business executives and stakeholders in responsible area for business strategy alignment as well as liaison and execution on business initiatives and day-to-day BAU activities / queries across various functions and stewardship at global, regional and local level.
Execute the governance and monitor the overall performance and quality of service delivered in adherence to risk and control management framework, regulatory requirements, and policy & procedures.
Drive the transformation of customer journey, in line with Bank direction with full digital enablement and streamlined processing.
Bachelor's Degree or above in a related discipline or other relevant qualifications
Minimum five year’s working experience in banking focusing in retail banking operation.
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
Proactive and strong self-motivation with good leadership, interpersonal and communication skills
Attentiveness to data & details with good analytical and problem solving skills
Proficiency in both English and Chinese, with fluency in Putonghua an advantage
You’ll achieve more when you join Hang Seng Bank Limited.
Hang Seng is committed to service excellence.
Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.
We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited
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Unlock Your RB W Potential: Insight & Career Growth Guide
Real-time RB W Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for RB W in Hong Kong, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10 jobs in Hong Kong and 6 jobs in Hong Kong. This comprehensive analysis highlights market share and opportunities for professionals in RB W roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! HSBC Global Services Limited is currently hiring and seeking a RB&W Operations Manager Hang Seng Bank (HK) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: RB&W Operations Manager Hang Seng Bank (HK) Jobs Hong Kong.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HSBC Global Services Limited adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a RB&W Operations Manager Hang Seng Bank (HK) Jobs Hong Kong varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for RB&W Operations Manager Hang Seng Bank (HK) typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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