Project Management Officer - Insurance

As PMO Manager, you will play a pivotal role in driving project governance and delivery excellence across the insurance operations.

You’ll oversee a diverse portfolio of initiatives and work closely with cross-functional teams to ensure projects are well-planned, efficiently executed, and aligned with business priorities.

From managing timelines and budgets to improving reporting and governance, your role will be central to delivering value across the insurance programs.

Responsibilities:

Establish and maintain PMO governance, tools, and reporting standards.

Oversee project portfolio across core insurance functions (e.g., policy admin, claims, compliance)

Support project managers with planning, budgeting, and resource coordination

Monitor project performance, risks, and dependencies across business and IT teams

Facilitate executive reporting and stakeholder communication

Drive continuous improvement in delivery processes and operational efficiency

Ensure compliance with insurance regulations and internal controls

Lead post-implementation reviews and lessons learned sessions

Qualifications:

Bachelor's degree in Business, IT, or related disciplines required; advanced degrees preferred.

Minimum 5 years of experience as a PMO / business transformation lead.

Strong organizational, analytical, planning, and communication skills are essential.

Proven expertise in financial controls, cost management, and commercial oversight.

Strong leadership skills with the ability to influence senior stakeholders and cross-functional teams.

Demonstrated success driving governance frameworks and operational excellence.

Expertise in programme management tools (e.g., JIRA, MS Project, Power BI, Excel).

Working knowledge of traditional (Waterfall) and Agile project management methodologies.

Exceptional analytical and problem-solving capabilities.

Experience within financial services, ideally securities services or asset services, highly desirable.

Excellent communication and stakeholder engagement skills, including client interfacing.

Professional certifications in PMP or Six Sigma preferred

Good command in Cantonese , Mandarin and English.

We apologies that only shortlisted candidates will be contacted.
For more details, please feel free to ping me for a chat or send me an email at hfong@captarpartners.com📩Please let me know if you have any referrals or if you are interested in the role.