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Production Support/Management Job Opening In Hong Kong Island – Now Hiring IO TECH SOLUTIONS LIMITED


Job description

About the Role:

We are seeking a highly motivated Production Support Engineer with 2+ years of experience to ensure the continuous and efficient operation of our production systems.

In this role, you will be responsible for monitoring, troubleshooting, and resolving production issues in real-time, as well as improving the overall stability and performance of our services.

You will work closely with development, QA, and operations teams to address incidents, identify root causes, and implement long-term solutions.

If you thrive in high-pressure environments and enjoy problem-solving, this could be a perfect fit for you.

Key Responsibilities:

Monitor the health, performance, and availability of production systems and services

  • Diagnose and resolve production issues quickly, minimizing downtime and impact on end-users
  • Provide on-call support for production incidents and manage issue escalation as necessary
  • Collaborate with development teams to investigate root causes of production issues and propose solutions
  • Perform system health checks and regular system maintenance tasks to ensure optimal performance
  • Implement monitoring tools and alerting systems to proactively identify potential issues before they impact users
  • Deploy bug fixes, patches, and system upgrades in production environments
  • Document issues, resolution steps, and operational procedures for knowledge sharing
  • Assist in post-incident reviews and implement improvements based on lessons learned
  • Help implement change management processes to ensure smooth and controlled deployments
  • Ensure adherence to SLAs (Service Level Agreements) for incident resolution and response time

Qualifications:

Required:

  • Bachelors degree in Computer Science, Information Technology, Engineering, or a related field
  • 2+ years of experience in production support or operations management in a tech environment
  • Familiarity with Linux/Unix or Windows server administration
  • Strong experience with monitoring and alerting tools (e.g., Prometheus, Grafana, Nagios, New Relic)
  • Ability to work with log aggregation and analysis tools (e.g., ELK Stack, Splunk)
  • Proficiency in troubleshooting application, infrastructure, and network issues
  • Experience with databases (e.g., MySQL, PostgreSQL, MongoDB)
  • Knowledge of incident management tools (e.g., JIRA, ServiceNow)
  • Strong understanding of cloud platforms (e.g., AWS, Azure, GCP) and cloud infrastructure
  • Familiarity with CI/CD pipelines and deployment automation tools

Preferred:

  • Experience in automation and scripting (e.g., Bash, Python, Shell scripting)
  • Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes
  • Experience in load balancing, scaling, and disaster recovery practices
  • Knowledge of ITIL or other IT operations frameworks
  • Experience in release management and deployment strategies

Required Skill Profession

Computer And Mathematical


  • Job Details

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Unlock Your Production Support Potential: Insight & Career Growth Guide


Real-time Production Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Production Support in Hong Kong Island, Hong Kong, highlighting market share and opportunities for professionals in Production Support roles.

289 Jobs in Hong Kong
289
228 Jobs in Hong Kong Island
228
Download Production Support Jobs Trends in Hong Kong Island and Hong Kong

Are You Looking for Production Support/Management Job?

Great news! is currently hiring and seeking a Production Support/Management to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at IO TECH SOLUTIONS LIMITED adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Hong Kong laws and regulations

What Is the Average Salary Range for Production Support/Management Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong Island. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Production Support/Management?

Key qualifications for Production Support/Management typically include Computer And Mathematical and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Production Support/Management?

To improve your chances of getting hired for Production Support/Management, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Production Support/Management Job Success

IO TECH SOLUTIONS LIMITED interview tips for Production Support/Management

Here are some tips to help you prepare for and ace your Production Support/Management job interview:

Before the Interview:

Research: Learn about the IO TECH SOLUTIONS LIMITED's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Production Support/Management interview at IO TECH SOLUTIONS LIMITED, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the IO TECH SOLUTIONS LIMITED's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Production Support/Management Positions

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