Description
Your opportunity
The candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout.
The ideal candidate guarantees the best possible experience for our customers.
Provides style and product advice.
Monitors the sales flow and runs promotional activities to meet our high standards on sales and services.
Mentors junior roles.
How you will contribute
• To provide the highest level of customer service
• To handle customer complaints and ensure issues are resolved to the satisfaction of the customer and the company
• To manage and develop own client book
• To conduct regular stock checks and assist the annual stock takes
Who you are
• F5 or above
• Strong experience in the same position, gained in a very customer service focused environment, and with a genuine passion for luxury
• Possess excellent communication, customer service and interpersonal skill
• Proven ability to deliver customer orientation
• High level of integrity and entrepreneurial spirit
• Enthusiastic team player, outgoing and friendly personality
• Positive attitude, enthusiastic and team oriented; well-integrated in the social environment
• Good command of spoken English, Putonghua and Cantonese, knowledge of any other language is greatly appreciated
• Good knowledge of MS Office and Outlook is also required.
Job Type
RegularStart Date
2024-08-12Schedule
Full timeOrganization
Pomellato Pacific Ltd.