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Urgent! Operations and Service Manager - Wealth & Personal Banking Job Opening In Kowloon City – Now Hiring HSBC
Operations and Service Manager - Wealth & Personal Banking
Brand: HSBC
Area of Interest:
Location:
Kowloon City, Kowloon, HK
Work style: Office Worker
Date: 17 Oct 2025
**Principal Responsibilities**
In this role you will
+ Management and processing of servicing requests for HSBC Customers
+ Coaching and development of direct and non-direct line reports to support improving skills and capability
+ Use knowledge of products, processes and procedures to address customer needs both through the team and individually
+ Support and manage frontline colleagues to deliver service to customers at first point of contact through the reduction of operational requirements
+ Provide guidance on transactions and ensure that all work is processed in accordance with the established and documented procedures
+ Continually evaluate processes and procedures to support improved efficiency and effectiveness of operations and development and maintenance of Operational Management Information
+ Manage or oversee the management of unit administration activities
+ Ensure excellent satisfaction is achieved through leading a team within its remit to consistently deliver excellent service for both internal and external clients
Qualifications
To be successful you will need
+ Good experience in branch management
+ Good leadership and a highly developed interpersonal and influencing skills.
+ Positive, energetic and adaptive to change
+ Possess Investment and Insurance licenses
+ Strong management planning and organizing ability to motivate and support the Division
+ Fluent written and verbal English and Cantonese language skills, as well as a communicative level of Mandarin
When applying, please submit a full resume and attach your appraisal reports for the last two performance years.
Your local internal application policy should be followed.
For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content HKG: Do I need any approval to look for internal career opportunities?.
**You’ll achieve more at HSBC.**
HSBC is committed to building a culture where all employees are valued, respected and opinions count.
We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by **The Hongkong and Shanghai Banking Corporation Limited.**
✨ Smart • Intelligent • Private • Secure
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Unlock Your Operations and Potential: Insight & Career Growth Guide
Real-time Operations and Jobs Trends in Kowloon City, Hong Kong (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Operations and in Kowloon City, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1115 jobs in Hong Kong and 137 jobs in Kowloon City. This comprehensive analysis highlights market share and opportunities for professionals in Operations and roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! HSBC is currently hiring and seeking a Operations and Service Manager Wealth & Personal Banking to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Operations and Service Manager Wealth & Personal Banking Jobs Kowloon City.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HSBC adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Operations and Service Manager Wealth & Personal Banking Jobs Hong Kong varies, but the pay scale is rated "Standard" in Kowloon City. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Operations and Service Manager Wealth & Personal Banking typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Operations and Service Manager Wealth & Personal Banking, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Operations and Service Manager Wealth & Personal Banking interview at HSBC, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the HSBC's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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