Prudential’s purpose is to be partners for every life and protectors for every future.
Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.
We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions.
We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Responsibilities:
Follow up on additional supporting documents to facilitate the decision on underwriting, compliance and premium financing after case submission
Prepare and check decline / after investigation letters
Approve claims cases within TAT
Conduct claims investigation
Prepare tailored made letters (including decision and investigation letters)
Conduct training to internal staff and/or agents
Respond to agents' enquiries and other agent related enquiries
Handle ad hoc assignments from management
Job Requirements:
Matriculated or above.
Preferably with professional qualification in Life Insurance including LOMA (Life Office Management Association), ICA (International Claim Association).
Minimum of 2 years claims experience in life insurance.