Job Overview
Category
Operations Specialties Managers
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Job Description
Requirements
To work closely and coordinate with customers and cross functional teams within the organization to ensure smooth daily operations Supervise and coordinate the order operation team which is under his/her functional responsibility also other participants in the project (Customer, suppliers…etc.) Develop & execute the sales strategy, budgeting and forecasting for each customer & supplier Ensure proactive and constructive dialogue is maintained with other key areas of the business such as; Product development, finance, Quality, logistics, manufacturing, etc.
Responsible for the order status with buyer/senior, follow the orders and foresee the delays and prevent it or minimize its impact; Coordinate with Quality dept for the inline and final quality control Excellent knowledge and experience on the supply chain management, data analysis in terms of forecasting and inventory plan Analyze customer’s demands and expectations in order to align the necessary inventory level both for the origin and destination Provide clear and updated forecast towards the supply chain management, be sensitive when there is the inconformity in our daily operation Be always on top the production capacity for the key product category.
Monthly, quarterly, and yearly analyses will be needed.
Initiate the timely and necessary plan if requires the adjustment.
Secure the capacity for business needs and development Follow up the logistics with vendors and shipping dept, make sure the product dispatched on time, shipping schedule and cost always consider to be optimized Daily communication and structured phone/video meetings with the customer and vendor, Necessary travel will be required Requirements
DSE / Form 5 or above Bachelor degree with At least 5 years prior experience in Operation / Merchandising with proven leadership and management abilities or equivalent work experience Good command of written and spoken English and Mandarin Strong executive presence with the ability to build strong and effective internal and external relationships Strong working knowledge and appreciation of budget and all aspects of financial management A focus on delivering a superior customer experience to all internal and external customers High level of literacy, numeracy and computer literacy including Microsoft Office Suite A genuine and honest “can-do” approach to all interactions and takes responsibility and accountability for the results achieved Excellent organization skills, time management and a high level of attention to detail Contributes to a fun, positive and always satisfying work environment Committed to continuous improvement, actively promoting innovation and best practice Excellent people management and communication skills Analytical and has meticulous attention to details Ability to work independently with minimal supervision Immediate availability is preferred
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