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Urgent! Manager, IT Infrastructure Job Opening In hong kong sar – Now Hiring Shangri-La

Manager, IT Infrastructure



Job description

We are looking

for someone who has:
  • University degree in the field of Information Technology / Computer Science
  • 5 years of experience in managing ITIL operation management platform in:
  • ManageEngine ServiceDesk plus systems Management of Problem, Incident, Change, Configuration, Capacity, Performance Availability functions and processes
  • Manage Engine Endpoint Central Management systems Management of Patch, Asset, App, Software and Devices, deployment of App, Software, Remote Assistance, Configuration and performance functions and processes
  • ManageEngine Event Log analyse systems
  • Definition of standards, key performance indicators, and critical success factors required to deliver operational excellence.
  • Disaster recovery planning, documenting, and testing
  • Proven track record of ITIL service management rollout, migration, and administration
  • Intermediate ITIL 4 certification is preferred.

  • Fluency in written and oral English and spoken Cantonese/Mandarin fluency is required.

  • Required Skill Profession

    Operations Specialties Managers



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      Unlock Your Manager IT Potential: Insight & Career Growth Guide


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      Shangri-La interview tips for Manager, IT Infrastructure

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