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Manager, Customer Service Unit (MPF Business) Job Opening In Hong Kong, Hong Kong – Now Hiring Cornerstone Global Partners


Job description

Job description
Role Overview
Communicate and coordinate with both internal and external parties for resolving customer inquiries timely
Follow up with clients on various aspects related to MPF and ORSO scheme
Handle complaints, reports and digital service development
Perform ad-hoc assignments as required

Ideal Profile
Degree or above in business related discipline
Min 3 year’s customer service experience in retirement industry and with MPF Intermediaries License
Excellent listening and communication skills
Attentive to details, independent and diligent
Good knowledge in PC skills (MS Word, Excel and PowerPoint), Chinese typing a must
Proficient in both spoken and written English and Chinese (Putonghua an advantage)
Immediately available is highly preferred

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Manager Customer Potential: Insight & Career Growth Guide


Real-time Manager Customer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Manager Customer in Hong Kong, Hong Kong, highlighting market share and opportunities for professionals in Manager Customer roles.

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Are You Looking for Manager, Customer Service Unit (MPF Business) Job?

Great news! is currently hiring and seeking a Manager, Customer Service Unit (MPF Business) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cornerstone Global Partners adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Hong Kong laws and regulations

What Is the Average Salary Range for Manager, Customer Service Unit (MPF Business) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Manager, Customer Service Unit (MPF Business)?

Key qualifications for Manager, Customer Service Unit (MPF Business) typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Manager, Customer Service Unit (MPF Business)?

To improve your chances of getting hired for Manager, Customer Service Unit (MPF Business), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Manager, Customer Service Unit (MPF Business) Job Success

Cornerstone Global Partners interview tips for Manager, Customer Service Unit (MPF Business)

Here are some tips to help you prepare for and ace your Manager, Customer Service Unit (MPF Business) job interview:

Before the Interview:

Research: Learn about the Cornerstone Global Partners's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Manager, Customer Service Unit (MPF Business) interview at Cornerstone Global Partners, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Cornerstone Global Partners's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Manager, Customer Service Unit (MPF Business) Positions

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