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Manager, Channel Strategy and Operations (Google Channels) Job Opening In Hong Kong, Hong Kong – Now Hiring Klook


Job description

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel?

Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

  • Customer First

  • Push Boundaries

  • Critical Thinking

  • Build for Scale

  • Less is More

  • Win as One

  • We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel.

    Care to be a part of this revolution?

    Join us!

    Job Summary

    Klook, a leading travel and experiences platform, is seeking a strategic and results-driven Manager, Business Strategy and Operations (Google channels) to lead the development and execution of business strategies leveraging Google’s paid and non-paid channels .

    This role will focus on driving traffic, optimizing marketing performance, and enhancing operational efficiency to support Klook’s travel offerings.

    The ideal candidate is a data-driven leader with deep expertise in Google marketing ecosystems, business strategy, and cross-functional collaboration, capable of aligning marketing initiatives with Klook’s growth objectives.

    What you'll do

  • Strategy Development: Design and implement comprehensive strategies leveraging Google’s paid (Google Ads, Things To Do Ads) and non-paid channels (SEO) to drive traffic for Klook’s travel products.

  • Performance Analysis: Monitor and analyze key performance metrics (e.g., cost per acquisition, conversion rate, ROI, organic traffic growth) using tools like Google Analytics, Google Ads Manager, and Looker to evaluate campaign effectiveness and inform strategic decisions.

  • Operational Excellence: Streamline marketing operations by implementing processes, tools, and workflows to improve efficiency, cross-team collaboration, and scalability of Google channel initiatives.

  • Cross-Functional Collaboration: Partner with Vertical Planning, Product, Data, and Regional Marketing teams to align channel strategies with broader business goals and ensure consistent messaging across touchpoints.

  • Market Insights: Conduct competitive analysis and market research to identify trends, and opportunities, translating insights into actionable marketing strategies.

  • Innovation & Growth: Identify and lead experimental initiatives to explore growth opportunities and maintain a competitive edge.

  • Stakeholder Reporting: Present performance insights, strategic recommendations, and ROI analyses to leadership, articulating the impact of marketing efforts on business growth.

  • What you'll need

  • Bachelor’s degree in Marketing, Business, or a related field; MBA or advanced degree preferred.

  • 5+ years of experience in strategy, operations and / or project management.

  • Digital marketing, with at least 3 years focused on Google marketing channels (Google Ads, SEO, YouTube) in a B2C environment, preferably in travel, e-commerce, or tech would be a plus.

  • Strong analytical skills with proficiency in Google Analytics, Google Ads Manager, Search Console, and data visualization tools (e.g., Looker, Tableau).

  • Experience managing P&Ls and/or marketing budgets and optimizing spend for maximum ROI.

  • Exceptional project management and organizational skills, with the ability to lead cross-functional initiatives and manage multiple priorities.

  • Strong communication and presentation skills, with the ability to influence stakeholders and articulate complex strategies clearly.

  • Google Ads and Google Analytics certifications are highly desirable.

  • What you'll get

  • Be part of a fast-growing, innovative travel platform shaping the future of global travel experiences.

  • Opportunity to lead high-impact marketing strategies in a dynamic, competitive industry.

  • Collaborative and inclusive work environment with a focus on innovation and growth.

  • Competitive compensation package, including [insert relevant benefits, e.g., health insurance, stock options, flexible work arrangements].

  • Required Skill Profession

    Advertising, Marketing, Promotions, Public Relations, And Sales Managers


    • Job Details

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Klook adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Hong Kong laws and regulations

    What Is the Average Salary Range for Manager, Channel Strategy and Operations (Google Channels) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Manager, Channel Strategy and Operations (Google Channels)?

    Key qualifications for Manager, Channel Strategy and Operations (Google Channels) typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Manager, Channel Strategy and Operations (Google Channels) Job Success

    Klook interview tips for Manager, Channel Strategy and Operations (Google Channels)

    Here are some tips to help you prepare for and ace your Manager, Channel Strategy and Operations (Google Channels) job interview:

    Before the Interview:

    Research: Learn about the Klook's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

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    Final Thought:

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    By following these tips, you can increase your chances of making a positive impression and landing the job!

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