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Manager, Cast Engagement Job Opening In Hong Kong, Hong Kong – Now Hiring Hong Kong Disneyland Resort


Job description

Job Summary:

The Manager, Cast Engagement at Hong Kong Disneyland Resort (HKDL) spearheads initiatives to foster a positive, fun, and caring workplace, ensuring cast members feel valued, motivated, and aligned with HKDL’s priorities.

This role involves leveraging data to develop and implement engagement strategies and collaborating with cross-functional stakeholders to create a cohesive approach that enhances cast satisfaction, morale, and productivity.

They act as the primary point of contact, coordinating between teams to meet objectives.

Responsibilities

  • Design and execute cast engagement programs (events, activities, recognition) that foster a positive workplace culture.

  • Lead the development and implementation of engagement strategies aligned with HKDL priorities and values.

  • Build strong cross-functional partnerships across Lines of Business (LoBs) to deliver cohesive, impactful programs.

  • Serve as the strategic liaison between segment and HKDL to ensure consistent program delivery.

  • Use employee surveys, data analysis, and feedback to generate insights and recommendations; report findings to stakeholders.

  • Manage budgets, resources, and timelines to ensure efficient execution of engagement projects.

  • Stay current on market and industry trends to continuously improve programs.

  • Lead and develop a team of three direct reports.

  • Requirements

  • Bachelor’s degree in Business, Human Resources, Marketing, Psychology, Communications, or related field (Master’s preferred).

  • Minimum 10 years of relevant experience (., general management, project management, communications, HR, marketing); preferred experience in multinational corporations.

  • Proven track record in designing and implementing engagement strategies and programs.

  • Strong stakeholder management, relationship-building, and influencing skills across multiple LoBs.

  • Excellent communication and negotiation skills; able to articulate insights in a business-friendly way and obtain buy-in.

  • Data-driven mindset with experience analyzing employee surveys/feedback and translating insights into action.

  • Strong problem-solving skills; able to operate in ambiguity, balance competing priorities, and adapt quickly.

  • Program/project management skills, including impact-based prioritization and resource/budget management.

  • Understanding of how engagement impacts business performance and cast experience; familiarity with market landscape and offerings.

  • High self-awareness and consistency; able to empower partners and incorporate feedback to refine strategies.

  • HKProfessional #LI-KY1

    Required Skill Profession

    Other Management Occupations


    • Job Details

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    Unlock Your Manager Cast Potential: Insight & Career Growth Guide


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    Are You Looking for Manager, Cast Engagement Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hong Kong Disneyland Resort adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Hong Kong laws and regulations

    What Is the Average Salary Range for Manager, Cast Engagement Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Manager, Cast Engagement?

    Key qualifications for Manager, Cast Engagement typically include Other Management Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Manager, Cast Engagement Job Success

    Hong Kong Disneyland Resort interview tips for Manager, Cast Engagement

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    Before the Interview:

    Research: Learn about the Hong Kong Disneyland Resort's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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    Final Thought:

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