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Urgent! Manager, Business Best Practice Job Opening In Hong Kong, Hong Kong – Now Hiring Sun Life

Manager, Business Best Practice



Job description

Job Description

:
  • Investigate and resolve in a timely manner any suspected non-compliance cases/incidents related to agency

  • Develop and deliver compliance training programs and awareness materials to internal staff and agents to foster a strong compliance culture within the company

  • Provide advisory support to the business units on regulatory and compliance matters

  • Act as the contact point of regulatory and law enforcement bodies

  • Develop, maintain and implement detailed work procedures and respective manuals for proper and effective implementation of the work practices to address any market conduct concerns and risk/control issues

  • Monitor agency practices under Agency Market Conduct, Sales Process (Needs Based Selling), Recruitment and Training

  • Compile regular and ad-hoc compliance reports to the Management and our Regional Office

  • Attend and present agency quality related issues at all relevant management meeting
     

  • Job Requirements

  • University degree with over 7 years of experience, preferably in training, financial planning or insurance industry

  • Familiar with insurance related regulatory requirements

  • Insurance based qualifications such as FLMI, CFP also beneficial

  • In-depth knowledge of agency operations, management, cultures, sales practices and market conduct

  • Good training sense in terms of program development and delivery

  • Good understanding of agency best practices and market conduct concerns, and able to effectively frame and resolve agency risk management issues

  • Capability and experience in analyzing data from control perspective and also good at composing presentation deck and management report

  • Strong communication and people skills, as well as good collaboration and influencing skills

  • Strong problem solving and analytical skills with good business sense

  • Be able to work independently under pressure and tight deadlines

  • A good team player and leader

  • Fluency in spoken and written English and Chinese

  • We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

    We are an equal opportunity employer and welcome applications from all qualified candidates.

    Application forms and resume will be kept for a period of 24 months after completion of the recruitment process.

    (All information will be held in strict confidence and only be used for recruitment purpose).

    Job Category:

    Risk Management

    Posting End Date:

    29/11/2025


    Required Skill Profession

    Operations Specialties Managers



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