Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Manager / Assistant Manager (Complaints Team of Secretariat and External).
Hong Kong Jobs Expertini

Urgent! Manager / Assistant Manager (Complaints Team of Secretariat and External) Job Opening In Hong Kong, Hong Kong – Now Hiring Securities and Futures Commission

Manager / Assistant Manager (Complaints Team of Secretariat and External)



Job description




Manager / Assistant Manager – Complaints Team of Secretariat and External, CEO’s Office and Central Services


Ref.: SFC/M/AM/CT/SE/CEOO/251017


Duties & Responsibilities:


The Complaints Team of the Secretariat and External, CEO’s Office and Central Services is responsible for overseeing the administration of the SFC’s complaints handling procedures.

 

This position reports to a Senior Manager of Complaints Team and will be primarily responsible for handling complaints of various natures, including intermediaries’ conduct, public offerings of securities, market misconduct, listed companies misconduct or takeovers, digital assets, unlicensed activities, and investment frauds.


Requirements:


You must have a university degree and at least five years of solid experience in the financial services sector or related industries, preferably with in-depth knowledge of the operations of the securities and futures industry, or be a compliance officer with good regulatory knowledge.

You must be well-organised, and have excellent analytical, problem-solving, interpersonal and communications skills with a strong sense of responsibility.

You need to work independently with good time management skills.

An excellent command of both written and spoken English and Chinese is essential, with fluency in Putonghua an advantage. 

 

Candidates with less experience may be considered for the position of Assistant Manager. 



Required Skill Profession

Operations Specialties Managers



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Manager Assistant Potential: Insight & Career Growth Guide


  • Real-time Manager Assistant Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Manager Assistant in Hong Kong, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3724 jobs in Hong Kong and 2781 jobs in Hong Kong. This comprehensive analysis highlights market share and opportunities for professionals in Manager Assistant roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Manager / Assistant Manager (Complaints Team of Secretariat and External) Job?

    Great news! is currently hiring and seeking a Manager / Assistant Manager (Complaints Team of Secretariat and External) to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Securities and Futures Commission adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Hong Kong laws and regulations
  • What Is the Average Salary Range for Manager / Assistant Manager (Complaints Team of Secretariat and External) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Manager / Assistant Manager (Complaints Team of Secretariat and External)?

    Key qualifications for Manager / Assistant Manager (Complaints Team of Secretariat and External) typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Manager / Assistant Manager (Complaints Team of Secretariat and External)?

    To improve your chances of getting hired for Manager / Assistant Manager (Complaints Team of Secretariat and External), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Manager / Assistant Manager (Complaints Team of Secretariat and External) Job Success
    Securities and Futures Commission interview tips for Manager / Assistant Manager (Complaints Team of Secretariat and External)

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Securities and Futures Commission's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Manager / Assistant Manager (Complaints Team of Secretariat and External) interview at Securities and Futures Commission, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Securities and Futures Commission's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Manager / Assistant Manager (Complaints Team of Secretariat and External) Positions

    Setting up job alerts for Manager / Assistant Manager (Complaints Team of Secretariat and External) is easy with Hong Kong Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!