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Urgent! Junior Technical Support Representative (Fintech) — Training Provided | Day Shifts | Hong Kong Job Opening In Hong Kong, Hong Kong – Now Hiring Zota
We accept application CVs in English only
Who we are
Zota is a global payment gateway technology hub — a one-stop shop for online businesses to accept payments from anyone, anywhere.
With connections to 1,000+ financial institutions worldwide, we centralize global and local payment methods into one seamless payment page.
The role
We’re hiring an early-career, tech-savvy Support Representative to join our Hong Kong team.
You’ll support external customers (merchants & partners), solve problems quickly, and collaborate across the various departments.
A Full training is provided at the company’s expense.
What you’ll do
Troubleshoot and resolve customer issues via email, Slack & Skype
Guide merchants through API integrations
Support technical workflows behind our global payment gateway
Collaborate with product & platform teams
Identify bugs and provide product feedback
Conduct manual QA and third-party interactions
Must-haves
Valid Hong Kong work authorization.
Strong English (written/spoken), customer empathy, and organizational skills.
Availability for day shifts and occasional weekend/holiday rotations (extra paid as required by law).
Curiosity and willingness to learn technical concepts (no engineering background required).
Nice-to-haves
Mandarin/ Thai/ Korean - a plus.
Experience in technical support or customer service.
Familiarity with APIs.
Perks & growth
Growth opportunities!
Daily breakfast & lunch
Medical insurance
Performance bonuses
Company trips
Weekly Happy Hours
Interview process (fast and friendly)
Digital interview → Home Task → On-site interview → Manager & HR Interview → Integrity Test →Offer.
What happens after you apply?
Our recruiting team is invested in creating the best candidate experience possible, so we will be in touch, once we have reviewed your CV, regarding any next steps.
In the meantime, you can check our pages to learn more about us:
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Unlock Your Junior Technical Potential: Insight & Career Growth Guide
Real-time Junior Technical Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Junior Technical in Hong Kong, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 345 jobs in Hong Kong and 253 jobs in Hong Kong. This comprehensive analysis highlights market share and opportunities for professionals in Junior Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Zota is currently hiring and seeking a Junior Technical Support Representative (Fintech) — Training Provided | Day Shifts | Hong Kong to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Junior Technical Support Representative (Fintech) — Training Provided | Day Shifts | Hong Kong Jobs Hong Kong.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zota adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Junior Technical Support Representative (Fintech) — Training Provided | Day Shifts | Hong Kong Jobs Hong Kong varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Junior Technical Support Representative (Fintech) — Training Provided | Day Shifts | Hong Kong typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Junior Technical Support Representative (Fintech) — Training Provided | Day Shifts | Hong Kong interview at Zota, research the company, understand the job requirements, and practice common interview questions.
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