Jewellery Quality Control Inspector & Returns Manager

***We can sponsor visas for qualified candidates!***

About Linjer
Founded in 2014, Linjer is a design studio with Scandinavian roots dedicated to creating timeless, high-quality jewelry, bags, and watches.

Frustrated by the limited options between fast fashion and overpriced luxury, we partner directly with top suppliers to deliver beautiful, well-crafted products at a fraction of traditional luxury prices.



We are committed to thoughtful design and sustainable practices, using recycled metals, ethically sourced gemstones, and conflict-free, lab-grown diamonds.

Our company is rapidly scaling and we’re excited to expand our Hong Kong team by adding 10 new team members this year!

What Linjer offers

+ A multicultural and inclusive team culture

+ Talented and passionate colleagues committed to excellence

+ Work/life balance with a predictable 9am-6pm work schedule

+ The opportunity to make an impact with your work from day one

+ Exposure to entrepreneurship in a stable business growing 100%+ every year

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Who we’re looking for
We are seeking a detail-oriented and proactive Jewellery Quality Control Inspector & Returns Manager to join our fast-growing team.



The position is half-time or full-time in Hong Kong, mostly based at our 3PL.



Responsibilities

+ Oversee the end-to-end returns handling process in our Hong Kong 3PL, ensuring timely and accurate evaluation of returned jewellery

+ Manage and train 3PL staff members to do basic sorting and inspection of returns

+ Conduct detailed quality inspections to assess the condition of returned pieces, especially our most expensive 14k gold jewellery

+ Execute on quality control protocols and checklists for returned inventory

+ Collaborate with customer service, production and inventory departments to resolve returns, rework, or restock as appropriate

+ Ensure that returns are stocked back into inventory or sent back to factories for repair

+ Track stock movements in our ERP

+ Ensure compliance with company quality standards

+ Identify recurring quality issues and propose solutions or SOP updates

Who you are

+ Professionally fluent in English

+ Bonus: Professionally fluent in Cantonese

+ Experience level is flexible; we tailor the role to match your seniority and skills

+ Extremely detail-oriented and able to follow processes

+ Proficient with technology (MS Excel will be required)

+ A collaborative team player who works well with others

+ Mature, responsible, and exercises sound judgment in decision-making

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