- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Jabra Support Engineer, Tier 3.
Urgent! Jabra Support Engineer, Tier 3 Job Opening In Hong Kong, Hong Kong – Now Hiring Jabra
Key responsibilities:
Take ownership and resolve technical issues escalated from Tier 2 Support
Reproduce, and resolve as many issues as possible and conduct sparring with our Development Center and In-Market Quality teams
Identify and help organize resources needed to accomplish tasks
Encourage an organizational learning approach
Make presentations and undertake public speaking with skill and confidence.
Build wide and effective networks of contacts inside and outside the organization
Demonstrate great problem-solving skills and ability to work individually and in a team environment.
Coordinate multiple priorities, identify then eliminate bottlenecks, and ambiguity by working collaboratively
Own all communication with internal and external stakeholders for tickets escalated to Tier 3 until resolved with the ability to operate in large virtual, and in-person meetings
Provide training to Tier 2 and when requested Tier 1
Requirements:
A bachelor's degree in either electrical engineering or video production, or a combination of education and relevant experience.
5-10 years in a similar role
3-5 years of experience installing and configuring software applications or similar on Windows, macOS, Linux, and ChromeOS environments, including hands-on implementation.
3-5 years of experience working in one or several of the following areas: Webhooks, API, SDK, MongoDB, Docker, PowerShell, Intune, SSCM, Jira, Jama, and Azure.
Have a thorough understanding of modern software solutions technologies, including Windows, macOS, and other commonly used operating systems
Technical certifications in related fields
Proven experience working with Audio DSP, Video, video conferencing systems, and similar applications
Familiar with .NET Core/C# running in Azure and Python programming languages
Ability to communicate effectively with cross-functional technical teams, business organizations, and vendors
High standard of personal integrity & professionalism
Ability to work individually and in a team environment
Good ability to prioritize
Proficient in solving complex architectural challenges through proven problem-solving skills and robust critical thinking
Full understanding of and experience with project technical documents, such as Engineering/Architectural drawings and Project Schedules
Knowledge and experience with test automation, concepts, theories, practices, and procedures along with a commitment to product standards and quality
Experience with defect tracking systems, test management systems, and software revision control
Experience in providing and presenting project status reports through the development cycle and knowledge of the full life cycle of the R&D development process
3-5 years of experience with DECT and Bluetooth RF technology.
Fluency in spoken and written English, additional languages is highly desirable
The capability to explain very complex setups and solutions
Good analytical and influencing skills
Eagerness to embrace new technologies, skills, and work methodologies
Some knowledge of artificial intelligence in products is advantageous
Ability to travel up to 20%
We encourage you to apply
We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are committed to an inclusive recruitment process
All applicants will receive equal consideration for employment.
As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.
Should you have any special requirements for the Interview please let the hiring manager upon accepting invitation to interview.
How to apply?
Use the ‘APPLY’ link at the earliest convenience.
Applications are assessed on a continuous basis, so don’t wait to send yours.
On a time crunch?
Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying – quick and easy.
Join us in bringing people closer
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions.
Inspired by people and motivated by innovation, we deliver technology that enhance the senses of hearing and sight.
We enable people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiast.
We hope you will join us on this journey and look forward to receiving your application.
#LI-Jabra
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Jabra Support Potential: Insight & Career Growth Guide
Real-time Jabra Support Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Jabra Support in Hong Kong, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 246 jobs in Hong Kong and 196 jobs in Hong Kong. This comprehensive analysis highlights market share and opportunities for professionals in Jabra Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Jabra is currently hiring and seeking a Jabra Support Engineer, Tier 3 to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Jabra Support Engineer, Tier 3 Jobs Hong Kong.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Jabra adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Jabra Support Engineer, Tier 3 Jobs Hong Kong varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Jabra Support Engineer, Tier 3 typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Jabra Support Engineer, Tier 3, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Jabra Support Engineer, Tier 3 interview at Jabra, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Jabra's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Jabra Support Engineer, Tier 3 is easy with Hong Kong Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!