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Urgent! Infrastructure Service Management (ISM) Manager- Hong Kong Job Opening In Hong Kong, Hong Kong – Now Hiring Axiom Technologies

Infrastructure Service Management (ISM) Manager Hong Kong



Job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.

Please visit our website for more information about what we do at .

Responsibilities: 

  • Responsible for ensuring that all desktop data bearing assets are managed in accordance with policies and procedures throughout the IMAC (Installs, Moves, Add and Changes) lifecycle.

  • Assist Infrastructure Service Manager in the region to manage the local team whose remit will include the receipt, building, configuring, installing, moving, break-fixing and decommissioning desktop assets as well as inventory and stock management.

  • Provide project management services for all Install, Move, Add and Change (IMAC) within the building and minor space reconfiguration projects.

  • Provide comprehensive move coordination services to support the scheduled relocation of workspace contents and associated personal items.

  • Responsible for planning, coordinating and execution of all move related activities.

  • Being a Team Lead to manage the team and oversight the local operation.
  • Additional Management responsibilities
  • Team management
  • Resource & Roster planning
  • Member/joiner knowledge training
  • Member/joiner performance coaching
  • Process management
  • Documentation
  • Quality assurance & audit
  • Operation management
  • Ticket/email monitoring and coordination
  • Point of contact for HK ISM operations
  • Project coordination
  • Performance management
  • Reporting
  • Continue Improvement
  • Job Requirement: 

  • Degree in Information Technology, Telecommunications, Electronic Communication, Information Engineering or relevant discipline.

  • 15+ years or above working experience in desktop/ networking/ engineering Position.

  • 5+ Years of Team leading and management experience.
  • Have a passion for research new technology and be a continuous learner.

  • Good analytical reasoning and problem-solving skill, self-motivated, independent and able to work under pressure.

  • Good team player.

  • Able to demonstrate good team leadership skills.

  • Proven experience of adherence to detailed processes.

  • Have a good understanding of Networks, IP addressing and Voice Infrastructure.

  • Ability to identify accurately all types of desktop hardware.

  • Good working knowledge of the Microsoft Office Suite.

  • Good working knowledge of commonly used software packages.

  • Proficient in written and spoken English and Chinese.

  • Immediate availability is preferred.

  • What next?

    If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @


    Required Skill Profession

    Operations Specialties Managers



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      Unlock Your Infrastructure Service Potential: Insight & Career Growth Guide


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