Head of Major Accounts, Casualty

Job description

AIG is a leading provider of insurance products and services for commercial and personal insurance customers.

It includes one of the world’s most far-reaching property & casualty networks.

AIG’s General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

Operating for more than 50 years, AIG has established a reputation as a leading insurer and ally to our multinational, corporate and SME clients.


Make your mark in Casualty Underwriting

AIG Underwriting teams help to find insurance solutions in areas including Casualty, Financial Lines, Property, Specialty Lines, Cyber, and Multinational Clients.

We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways.

The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.


How you will create an impact

Leading our Major Accounts team, you will be responsible for managing a team of highly experienced and skilled underwriters who manage our portfolio of most complex risks.

In conjunction with the Head of Casualty, Hong Kong & Macau, you will be the face of AIG for our largest Casualty clients.

This role combines leadership, technical expertise, and relationship management at a high level of competency and would be well suited to an energetic, experienced leader with great communication skills.


Key accountabilities will include, but not limited to:
+ This is a key leadership role in our Casualty team in which you will take ownership for achieving goals and outcomes.

You will be tasked with managing colleagues and overseeing a range of programs and processes, in addition to complex underwriting.
+ Ability to understand financial metrics to actively manage and report key Business Drivers for the Major Accounts portfolio to other senior country, regional, and international product leaders.
+ Ability to drive the AIG value proposition for key industry segments across the market that fit within our underwriting appetite, business rules and guidelines by playing a key role in new business development, attending broker events, and building new relationships.
+ Managing your own portfolio of complex risks, whilst overseeing and supporting team members to underwrite risks across a wide range of industry sectors from Manufacturers, Property Owners, and Retailers to highly complex Power, Construction, and Oil & Gas risks.
+ You will thrive by successfully balancing the needs of multiple stakeholders and making sound decisions using data, analytics, experience, judgement, and a balanced risk mind-set.

It will be essential to build effective relationships with brokers and clients delivering a high standard of customer service as an example for your team to follow.
+ People management is a key aspect of the role – you will promote a culture of collaboration, inclusivity, and learning, while mentoring and developing colleagues through effective leadership, role modelling and training programs.

You will aim to facilitate personal growth and career development in support of succession planning.



What you’ll need to succeed
+ A high degree of business acumen developed and cultivated over your years of experience in Insurance.
+ Proven leadership experience in the Casualty product line, and ability to demonstrate a successful record in managing and growing a profitable portfolio of risks.
+ Deep technical underwriting expertise within the Major Accounts segment, specifically relating to General & Products Liability, Umbrella and Excess Liability
+ Proven people management skills and a record of developing colleagues and team members, as well as contributing to the broader company group, through collaboration and sharing insight.
+ The ability to analyse financial statements from both a portfolio management and underwriting perspective.
+ Strong communication, networking and relationship building skills.

Your ability to develop and maintain senior executive relationships will be a cornerstone to success.
+ Good organizational, presentation, and time management skills.
+ Customer and sales orientated behaviors: motivated, tenacious, focused, technically skilled, proactive, and accountable.
+ Excellent fluency in English, Cantonese and Mandarin speaking is preferable.
+ Practical experience in servicing multinational/complex accounts with large international brokers.



Ready to lead by example?

We would love to hear from you.


At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.




Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset.

We know how important it is to protect and invest in what’s most important to you.

That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.


Reimagining insurance to make a bigger difference to the world

American International Group, Inc.

(AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.

It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers.

At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential.

We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.


Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals.

We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs).

With global chapters, ERGs are a cornerstone for our culture of inclusion.

The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.


AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.


AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.

If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com .







Functional Area:
UW - Underwriting


AIG Insurance Hong Kong Limited

Required Skill Profession

Other General