• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Hong Kong Jobs Expertini

Head of Business Risk Management (Operations) - Hang Seng Bank (HK) Job Opening In Hong Kong, Hong Kong – Now Hiring Hang Seng Bank Limited


Job description

Job description
A Career with Hang Seng Bank
Hang Seng ismitted to service excellence.

Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.

We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities andpetitivepensation packages.


Retail Distribution
Hang Seng's Retail Distribution focuses on personal wealth management and financial services.

Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers.

With around 260 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.


We are currently seeking a high caliber professional to join our department as Head of Business Risk Management (Operations)
Principal responsibilities:
  • Perform sales conduct risk analysis including risk parameter assessment, and manage sales conduct risk events including case identification/ investigation/ review on wealth sales business.
  • Support achieving effectivepliance on wealth sales procedure, and manage controls via data analysis and feedback mechanism on regular and/or ad-hoc basis.
  • Formulate, evaluate and make rmendations for improvement on the monitoring adequacy on wealth salespliance fulfilment / overall internal control review.
  • Based on risk parameters monitoring and case review results, review sales process and implement robust control programs.
  • Make rmendation on remedial action for nonpliance to uplift sales quality standards including but not limited to wealth salespliance reinforcement briefing.
  • Coordinate development/ implementation of sales conduct risk mitigation plans and support roll-out of strategic levelernance.
  • Responsible for overseeing and ensuring operational risks are managed in accordance with latest regulatory requirement, change of business model, Group FIM and relevant guidelines and standards to wealth sales business (overall internal control), and update relevant controls where necessary.

  • Provide timely response to internal/ external audits and regulators, and ensure the actions resulting from relevant enquiries/reviews are appropriately implemented.
  • Conduct sales conduct risk controls self-assessments continuously taking into account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology (including bottom up process to identify and evaluate risks and associated controls).

  • Promote positive risk culture and risk awareness across branch network.

  • Requirements
    Requirements:
  • University degree is preferable.
  • Minimum 8 years' experience in the Financial Services Industry.

    Previous experience inpliance, audit, risk management, or any other oversight, monitoring function is a plus.
  • Knowledge in Investment and Insurance sales process; and understanding in relevant operational, conduct risk and internal control principles are advantages.

  • Customer centric mindset and ability to manageplex interactions effectively.
  • Ability to bring divergent ideas to create new and valuable solutions.
  • Good problem solving, interpersonal andmunication skills.
  • Strong self-motivation and ability to work independently.
  • Ability tomunicate effectively with proficiency in both English and Chinese.
  • Professional qualifications such as Enhancedpetency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.
  • Visit Hang Seng Career Page and sign up with our Talentmunity to receive the latest information about our career opportunities in Hang Seng Hong Kong.


    #LI-HASE

    Job ID 0000LBVY

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

    Related Jobs

    HSBC Global Services Limited hiring Manager, RB&W Business Risk Management - Hang Seng Bank (HK) Job in Hong Kong
    HSBC Global Services Limited
    Hong Kong
    HSBC Global Services Limited hiring Head of Community Investments - Hang Seng Bank (HK) Job in Hong Kong
    HSBC Global Services Limited
    Hong Kong
    HSBC Global Services Limited hiring Head of Compliance, Insurance - Hang Seng Bank (HK) Job in Hong Kong
    HSBC Global Services Limited
    Hong Kong
    HSBC Global Services Limited hiring Head of Underwriting, Insurance - Hang Seng Bank (HK) Job in Hong Kong
    HSBC Global Services Limited
    Hong Kong

    Unlock Your Head of Potential: Insight & Career Growth Guide


    Real-time Head of Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Head of in Hong Kong, Hong Kong, highlighting market share and opportunities for professionals in Head of roles.

    424 Jobs in Hong Kong
    424
    331 Jobs in Hong Kong
    331
    Download Head Of Jobs Trends in Hong Kong and Hong Kong

    Are You Looking for Head of Business Risk Management (Operations) Hang Seng Bank (HK) Job?

    Great news! is currently hiring and seeking a Head of Business Risk Management (Operations) Hang Seng Bank (HK) to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hang Seng Bank Limited adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Hong Kong laws and regulations

    What Is the Average Salary Range for Head of Business Risk Management (Operations) Hang Seng Bank (HK) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Head of Business Risk Management (Operations) Hang Seng Bank (HK)?

    Key qualifications for Head of Business Risk Management (Operations) Hang Seng Bank (HK) typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Head of Business Risk Management (Operations) Hang Seng Bank (HK)?

    To improve your chances of getting hired for Head of Business Risk Management (Operations) Hang Seng Bank (HK), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Head of Business Risk Management (Operations) Hang Seng Bank (HK) Job Success

    Hang Seng Bank Limited interview tips for Head of Business Risk Management (Operations)   Hang Seng Bank (HK)

    Here are some tips to help you prepare for and ace your Head of Business Risk Management (Operations) Hang Seng Bank (HK) job interview:

    Before the Interview:

    Research: Learn about the Hang Seng Bank Limited's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Head of Business Risk Management (Operations) Hang Seng Bank (HK) interview at Hang Seng Bank Limited, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Hang Seng Bank Limited's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Head of Business Risk Management (Operations) Hang Seng Bank (HK) Positions

    Setting up job alerts for Head of Business Risk Management (Operations) Hang Seng Bank (HK) is easy with Hong Kong Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!