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Urgent! Head Butler Job Job Opening In Hong Kong, Hong Kong – Now Hiring Greycoat Lumleys



Job description

Head Butler / Family Butler Position - Hong Kong / China - Live-in - Must be fluent (written & spoken) in MANDARIN & ENGLISH (non-negotiable) 

We are seeking a highly skilled, discreet Butler to oversee and manage the Principal's personal & household affairs.

This role requires a blend of exceptional hospitality (Butler) expertise, strong leadership to lead and train the household team members, including housekeepers, Chauffeurs, nannies and chefs.

The successful candidate should also be a good team player with very good communication skills in both English and Mandarin to liaise with office teams and household teams both in Hong Kong and China; and with good overseas travel experience and ability to adapt to different cultures/working locations.

Details

  • Family based in Hong Kong (Majority of the year) and Shenzhen in China (part time) 

  • They have 3 young children, so the mother would prefer female candidates, due to the childcare duties 

  • Key Responsibilities:

  • Manage the principal's personal and family affairs with utmost professionalism and confidentiality

  • Oversee daily household operations including coordination and management of all household staff including drivers, helpers, nannies, chef, private tutors etc.

  • Develop, implement, and maintain the SOPs for household management

  • Manage the inventory lists of the family, purchases of household goods; household administration work

  • Provide training and development programs for household staff, particularly helpers and drivers so to make sure they are taking responsibility to work up to the required standards.

  • Arrange and manage family’s meals in accordance with the family’s needs and preferences.

  • Childcare – arrange school activities, tutors, extra-curriculum classes etc

  • Arrange family events, principal’s social events

  • Keep records of all household staff on their payroll, leave, expenses, work performance reviews etc

  • Repair and routine maintenance of the principal’s properties

  • Travel with the family if and when needed to give onsite support

  • Handle ad-hoc tasks as assigned

  • Skills and Requirements:

  • Min 5 years of experience in hospitality sector, with work experience as a butler in 5-star hotels or luxury residences (such as the Middle East, Europe or 5-star resorts); or family PA supporting VIP families

  • Have overseas travel experience and can adapt to different cultures and sophisticated environment.

  • Excellent communication and interpersonal skills with all levels – from boss to all tiers of colleagues

  • 6 days week; working on weekends and holidays required

  • Be prepared to travel globally with family

  • Strong organizational skills required for manpower planning, event management.

  • Proven ability to develop and implement SOPs in household settings

  • Strong leadership and management skills in leading a team of household staff, and can plan and with strong execution skills

  • Training of household staff (especially helpers), work allocation, QC of work and performance reviews with improvement plans etc.

  • Good knowledgeable about diverse cooking preferences, good sourcing of organic food and good recipes

  • Experience in running a family household with young children

  • Discreet, professional, and a high level of commitment to adapt and learn

  • Passionate with a strong sense of responsibility

  • Articulate and excellent problem-solving skills, with a pragmatic approach with strong common sense

  • Good computer literacy, and familiar with using iPhone and related gadgets; electronic payment platforms etc

  • Immediate availability is preferred

  • Benefits

  • Negotiable Salary between $100,000 to $150,000 Gross per annum

  • Accommodation provided, Negotiable on either allowance to source own accommodation or assisted

  • Full time - Permanent position, the client is seeking someone for the long term

  • This family falls into a much larger, UHNW family network, which will allow future opportunities 

  • Job Number: 179665

    Consultant: Andy Hodges


    Required Skill Profession

    Other Personal Care And Service Workers



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