Job Overview
Company
The Langham, Hong Kong
Category
Information and Record Clerks
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Job Description
Job Summary
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Perform front desk supervisory duties including hotel guests check in & check out, enquires and cashier; Greet VIP guests ; Assist the Langham Club, Business Centre and Guest Services areas whenever necessary; Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures; Promote hotel facilities including Health Club, Business Centre and F&B outlets; Follow up on amenities order on a daily basis; To provide on-the-job training to new colleagues; Handle ad hoc projects assigned by the management Requirement .
Minimum 3 years working experience in hotel industry (Minimum 1 year for Supervisor) Diploma or above Independent & confident to work under pressure Good interpersonal skills Good team player with excellent communication skills in both English & Chinese Additional language would be an advantage
About The Langham, Hong Kong
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The Langham, Hong Kong is actively hiring for this Front Desk Supervisor position
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