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Urgent! Fraud Operations Investigation Officer - Hong Kong Business Job Opening In Kowloon City – Now Hiring HSBC
Fraud Operations Investigation Officer - Hong Kong Business
Brand: HSBC
Area of Interest:
Location:
Kowloon City, Kowloon, HK
Work style: Office Worker
Date: 23 Oct 2025
**Principal Responsibilities**
In this role you will
+ Act as Subject Matter Expert (SME) station at Distribution branches to proactively combat financial crime and protect customers from fraud and scam activity
+ Monitor high-risk transactions and behavioural alerts using fraud detection systems
+ Contact customers via telephone or face-to-face at branches to validate suspicious transactions and identify potential scams
+ Educate customers on scam red flags and persuade potential victims to refrain from transferring funds to fraudsters
+ Collaborate with law enforcement for the prevention/intervention of scam cases and monitor suspicious money mule activities
+ Partner with the offshore fraud operations team to ensure effective and efficient fraud detection and investigation functions.
Ensure thoroughness, accuracy and compliance with all relevant regulations and internal policies
+ Communicate information on the most significant investigations and related mitigating actions to support and facilitate a strategic appraisal of the relevant risks
+ Stay abreast of industry trends and developments related to bank fraud and implement best practices to mitigate risks
**Qualifications**
To be successful you will need
+ Ability to convince aggressive customers and de-escalate high-stress situations
+ Effective communication, interpersonal and presentation skills to build relationships with customers and internal stakeholders
+ Strong understanding of bank regulations and industry best practices related to fraud risk management
+ Solid experience of fraud investigation and detection methodologies and techniques
+ Ability to work independently and as part of a team
+ Passionate and detail-oriented
**Opening up a world of opportunity**
http://www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count.
We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Fraud Operations Potential: Insight & Career Growth Guide
Real-time Fraud Operations Jobs Trends in Kowloon City, Hong Kong (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Fraud Operations in Kowloon City, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 402 jobs in Hong Kong and 50 jobs in Kowloon City. This comprehensive analysis highlights market share and opportunities for professionals in Fraud Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! HSBC is currently hiring and seeking a Fraud Operations Investigation Officer Hong Kong Business to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Fraud Operations Investigation Officer Hong Kong Business Jobs Kowloon City.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HSBC adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Fraud Operations Investigation Officer Hong Kong Business Jobs Hong Kong varies, but the pay scale is rated "Standard" in Kowloon City. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Fraud Operations Investigation Officer Hong Kong Business typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Fraud Operations Investigation Officer Hong Kong Business, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Fraud Operations Investigation Officer Hong Kong Business interview at HSBC, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the HSBC's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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