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Urgent! Fraud Management Manager - Hang Seng Bank (HK) Job Opening In Mongkok – Now Hiring HSBC
Fraud Management Manager - Hang Seng Bank (HK)
Brand: Hang Seng Bank
Area of Interest: Risk and Compliance
Location:
Mongkok, Kowloon, HK
Work style: Hybrid Worker
Date: 16 Oct 2025
**Some careers have more impact than others.**
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be.
Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
**A Career with Hang Seng Bank**
Hang Seng is committed to service excellence.
Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.
We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
**WPB Fraud**
We are currently seeking a high caliber professional to join our department as **Fraud Management Manager.**
**Principal responsibilities**
+ Responsible for promoting and optimizing WPB fraud( including but not limited to Payment, Banking, Cards and Lending), fraud mule control monitoring and fraud management framework by balancing risk, customer experience and operational effectiveness
+ Responsible for overall coordination in all WPB fraud and mule related incidents and adhoc events, including non-office hour supports
+ Understand current and future WPB fraud risk and fraud mule risk exposure and able to drive different controls design and implementation to mitigate the risk
+ Act as 1st line of defense for addressing WPB fraud risk and fraud mule risk including but not limited to advising business the fraud risk appetite, driving fraud mitigation and prevention control
+ Clearly articulate the strength and weakness of existing controls, propose and liaise with appropriate functions for improvement
+ Deliver fraud investment programs for achieving risk mitigation and supporting business growth through interlocking internal and external counterparts (including compliance, regulatory and Group policy-mandated initiatives
+ Support new business initiatives by assessing the WPB fraud risk and fraud mule risk exposure and coordinate with relevant functions to design appropriate controls
+ Perform testing supports
+ Proactively monitor existing WPB fraud and mule controls, Gross/ Net loss and timely escalate to management for any deficiencies
+ Assist business to manage incident, complaint and customer issue; study and feedback the deficiency to senior management
+ Support line manager and the business unit for any ad-hoc requests
**Requirements**
+ Degree in a related discipline OR other relevant qualifications
+ Minimum 5 years’ banking experience, preferably with exposure to retail banking business and knowledge of related regulatory requirements and internal guidelines.
General Banking Manager or Customer Service Manager are welcome
+ With knowledge of fraud risk management or AML mule control, criminal investigation experience, good analytical skill and fraud control operational procedure
+ Good communication and interpersonal skills
+ Proficiency in both English and Chinese
+ Agile methodologies or experience working in a fast paced risk management environment
**You’ll achieve more when you join Hang Seng Bank Limited.**
**www.hangseng.com/careers**
**https://www.linkedin.com/company/hang-seng-bank**
Hang Seng is committed to service excellence.
Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.
We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited
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Unlock Your Fraud Management Potential: Insight & Career Growth Guide
Real-time Fraud Management Jobs Trends in Mongkok, Hong Kong (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Fraud Management in Mongkok, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 666 jobs in Hong Kong and 44 jobs in Mongkok. This comprehensive analysis highlights market share and opportunities for professionals in Fraud Management roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! HSBC is currently hiring and seeking a Fraud Management Manager Hang Seng Bank (HK) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Fraud Management Manager Hang Seng Bank (HK) Jobs Mongkok.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HSBC adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Fraud Management Manager Hang Seng Bank (HK) Jobs Hong Kong varies, but the pay scale is rated "Standard" in Mongkok. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Fraud Management Manager Hang Seng Bank (HK) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Fraud Management Manager Hang Seng Bank (HK), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Fraud Management Manager Hang Seng Bank (HK) interview at HSBC, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the HSBC's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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