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Urgent! Floor Manager Job Opening In hong kong hong kong – Now Hiring COS



Job description

Job Description

As the Floor Manager, you play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere.

With a dedicated team by your side, you'll take the lead in delivering exceptional service and operational excellence.

Through your team, you'll weave together a shopping journey that's genuine, personalised and always welcoming.

Key Responsibilities:

  • Offering customers a high level of service through styling advice, product knowledge and store experience
  • Analysing selling information and working with the store manager to maximise the sales performance of your department
  • Leading a team of sales assistants to achieve excellent standards of service
  • Supporting recruitment and ensuring induction and training of new starters is carried out
  • Assisting the Store Manager in identifying future talents and putting together development plans to support their progression
  • Overseeing store operations 
  • Being a brand ambassador and providing the best experience for our customers
  • Stepping into the role of Store Manager in their absence

Qualifications

For the role of Floor Manager, we seek individuals who embody the spirit of Teamwork, Entrepreneurship and Constant Improvement, fostering an environment of collaboration and shared achievements.

Your optimistic outlook and flexibility in adapting to evolving circumstances and customer preferences are key attributes we value.

You have the ability to take independent initiative, addressing business and customer demands with both efficiency and effectiveness.

What You Need to Succeed:

Knowledge

  • You understand what makes a great customer experience
  • Prior retail or customer-facing experience

Motivation

  • You enjoy creating a positive work environment and leading a team
  • You are results-focused & enjoy multitasking
  • You enjoy developing yourself & others

Behaviour

  • You contribute to building a well-functioning team and embrace different points of view
  • You stay up to date with the latest trends/customer needs/competitor activity and put forward ideas on how to maximise selling and the customer experience
  • You support others to grow by giving constructive feedback
  • You are self-aware, understand that actions have consequences and are respectful and non-judgemental in your interactions
  • You take initiative and personal responsibility for achieving set tasks and providing our customers with a great experience
  • You are able to prioritise efficiently and adapt to sudden changes
  • You communicate clearly & concisely, actively listening to other perspectives
  • You see opportunities to improve everyday processes

Past Achievements         

  • Experience in driving sales through others
  • Experience in recruiting; managing talent, performance and developing team members is an advantage


Additional Information

We offer all our employees attractive benefits with extensive development opportunities around the globe.

All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online.

In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

You can read more about our H&M Incentive Program . 

In addition to this, you will also receive: 

  • Clothing allowance  
  • Double pay 
  • Additional incentive scheme
  • 14-20 days annual leave
  • Birthday Leave
  • Additional holiday for long service
  • Medical insurance


Required Skill Profession

Top Executives



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    Unlock Your Floor Manager Potential: Insight & Career Growth Guide


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    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Floor Manager in hong kong, hong kong, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2931 jobs in Hong Kong and 2221 jobs in hong kong, hong kong. This comprehensive analysis highlights market share and opportunities for professionals in Floor Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Floor Manager Job?

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    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at COS adheres to the cultural norms as outlined by Expertini.

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    • 2. Loyalty
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    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Hong Kong laws and regulations
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  • Interview Tips for Floor Manager Job Success
    COS interview tips for Floor Manager

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    Before the Interview:
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    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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    Final Thought:

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