Translate customer scientific requirements to develop, implement, and validate automated workflows using our scheduling software integrated with a wide array of diagnostic laboratory instruments.
Serve as the technical lead in defining data-handling requirements and configuring systems to interact with the customer’s Lab Information Management System (LIMS) as needed.
Tech and optimize robot/mover motion and workflows for efficiency and reliability
Conduct robust testing strategies to ensure customer satisfaction and successfully achieve site acceptance test (SAT) approval
Ensure systems are integrated according to best practices and defined standard operating procedures
How will you get there?
Education:
Bachelor’s degree in science (Biology, Chemistry, Computer), Engineering, or related field
Experience:
5 years of relevant industry experience
3 years in a role directly collaborating with customers in a professional environment
Experience in Pharma or Biotech industries working with laboratory instrumentation considered an asset
Knowledge & Skills:
High proficiency in software problem-solving techniques and ability to troubleshoot electro-mechanical devices
Strong analytical skills to identify and address appropriate solutions to complex requirements
Proficiency with programming languages (C++, Python, or other) is desirable
Familiarity with IQ/OQ validation or GxP requirements is considered an asset
Solid understanding of software and computer communications
Demonstrated ability to lead, influence and collaborate with customers and various team fnctions
Strong organization, planning and time leadership skills
Other Requirements:
-Valid Passport, and ability to travel 75% of the time internationally without restrictions